Marketing & Operations Coordinator

Benefits

• Financial Planning Resources
• Uniforms
• 401(k) with matching
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Company parties
• Employee discounts
• Free uniforms

About the role

This is a central support role responsible for managing office operations, delivering exceptional customer care, and leading marketing and advertising execution. This role supports both the day-to-day rhythm of the office and the forward momentum of executing our marketing strategy.

Responsibilities

Marketing & Customer Care

• Serve as the first point of contact for inbound phone calls, emails, and web leads, distributing them efficiently
• Right hand in developing and executing marketing campaigns, including direct mail, social media, email campaigns, neighborhood outreach programs & sponsorships
• Maintain CRM records, track and report on key metrics, performance and adjust where needed
• Manage web platforms, business profiles, social media accounts & campaigns
• Coordinate photography and video shoots, ensuring high-quality, brand-aligned content
• Manage relationships with digital marketing partners and track deliverables and performance
• Handle all related logistics for local sponsorships, community events or tradeshows
• Research and reports of projects (e.g., customer survey data, competitor analysis, vendor comparisons)

Office & Administrative Support

• Create and maintain documentation and presentations: checklists, policies/procedures, spreadsheets, tracking tools and filing systems
• Ensure legal compliance with Subcontractor COIs, Insurance Audits and licensing
• Own initial onboarding of new hires, launching Job postings, preparing materials, coordinating schedules, and ensuring readiness
• Support the implementation of policies, procedures, and handbook updates
• Manage company’s vehicle fleet, including maintenance schedules and compliance
• Coordinate with vendors for office maintenance or technical issues
• Monitor inventory of office, supplies and facility-related needs and place orders as required

Qualifications and Requirements

• 2+ years in administration, marketing coordination or similar role
• Highly organized with strong attention to detail
• Self-motivated, proactive, & able to work independently
• Proficient in Google Workspace (Docs, Sheets, Drive) and Excel
• Strong written and verbal communication skills with a professional, customer-first approach
• A creative eye for style, visual balance & brand consistency in marketing materials
• Experience working with outside vendors/designers
• Able to coordinate multiple ongoing tasks and adapt in a fast-paced environment
• Previous experience in construction, home services, or a small business environment is a bonus

To apply

Please submit your resume and a brief note sharing what caught your attention about this role. Bonus if you include a portfolio, marketing sample, or an example of a system or project you’ve helped streamline.