Marketing Operations Coordinator

Responsibilities

• Draft first-pass communications, summaries, and other content using AI-enabled tools and platforms.
• Social media activities, including content scheduling, basic drafting, channel monitoring, and community management as needed.
• Produce recurring team updates and marketing summaries by gathering data and synthesizing information from across the Marketing team.
• Monitor and triage requests submitted through shared marketing channels, ensuring inquiries are routed appropriately and responded to in a timely manner.
• Enterprise Resource Channel Stewardship:
• Maintain and refresh Marketing team content across internal channels (intranet, employee resource sites).
• Monitor content for accuracy and freshness, proactively identifying opportunities to archive, update, or publish new materials.
• Support the organization and accessibility of marketing assets and resources.
• Enterprise Events & Engagement:
• Assist with planning and execution of some small-scale internal events, including communications, logistics, setup, breakdown, and coordination with enterprise partners.
• Care for biannual employee headshot sessions and related communications.
• Team Operations & Reporting:
• Gather and compile marketing metrics and operational data to support monthly and recurring reporting requirements.
• Track and maintain industry memberships, renewals, contacts, and related stakeholder communications.
• Manage records and communications associated with corporate giving activities.
• Support ad hoc projects and administrative initiatives that help enable the success of the broader Marketing & Communications team.

Qualifications

• Bachelor's degree in related field preferred.
• 2–4 years of professional experience in marketing or a corporate environment.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Experience with social media platforms, content management systems, and collaboration tools is preferred.
• Interest in and willingness to leverage AI tools to improve productivity and content development.
• Proactive, collaborative, and service-oriented mindset with a willingness to learn and grow within a dynamic team environment.