MARKETING MANAGER

Job Summary

Bon Appetit Management Company is committed to great food and outstanding service. As a Marketing Manager, you will lead marketing efforts for a sizeable, high-visibility campus dining portfolio, crafting campaigns that excite, delight, and educate the Emory community.

What You'll Do

• Develop and execute marketing strategies that promote campus dining programs, events, and initiatives
• Own social media, digital communications, and on-site marketing content that engages the Emory community
• Partner with culinary and operations teams to spotlight menu offerings, promotions, and sustainability initiatives
• Plan and coordinate campus events, activations, and promotional campaigns that elevate the guest experience
• Analyze marketing performance and guest feedback to uncover opportunities for continuous improvement
• Collaborate creatively with our Image + Style team to shape customer experience initiatives that strengthen our brand and drive satisfaction, participation, and revenue
• Utilize our activation toolkit for most marketing efforts, and manage small-scale design projects with our professional design team to bring the Emory brand vision to life
• Proactively recommend fresh, onsite customer experience updates that support long-term account retention
• Ensure all account site content is accurate, on-brand, and polished — reviewing for design, grammar, and Bon Appétit voice
• Manage guest communications across social media, Constant Contact emails, bi-annual engagement surveys, and website updates
• Oversee all video and image assets

What You Bring

• BA or BS in Marketing, Communications, Public Relations, or Journalism preferred
• 3+ years of relevant marketing experience, ideally including hospitality or food & beverage "in-house" marketing
• A proactive, assertive approach to spotting and capturing growth opportunities, paired with creative and strategic thinking
• A proven track record of data-informed marketing decisions, with full campaign ownership and reporting experience
• Proficiency in Microsoft Office, Photoshop, Adobe Acrobat, and WordPress
• Exceptional communication skills — you're tactful, engaging, and know how to build strong professional partnerships
• A genuine passion for exceptional food & beverage experiences and market-leading hospitality

Why You'll Love It Here

This is a role where marketing meets meaning — where your ideas directly shape how thousands of students, faculty, and staff experience dining every day. If you're ready to lead with creativity, build community, and make campus dining unforgettable, we'd love to hear from you.