Market Supervisor- B&B Market

About the role

The Market Supervisor oversees the daily operations of B&B Market, a convenient grab-and-go destination offering made-to-order breakfast options, handcrafted espresso beverages, fresh salads and wraps, gelato, and a variety of snacks, beer, and wine. This role ensures exceptional guest service, food quality, and operational excellence by leading and supporting team members, maintaining inventory and merchandising standards, and upholding cleanliness and food safety practices. The Market Supervisor leads by example, assisting with food and beverage preparation while fostering a welcoming environment and a positive, high-performing team culture.

Responsibilities

• Supports the F&B Managers in leading and assisting the Market team on the floor during service.
• Handles customer communication pre, during, and post-dining experience, including resolution of service-related concerns.
• Communicates all necessary information to the front and back of house staff for each shift, including daily line-up, specials, and events.
• Enforces high standards of hygiene and sanitation within the outlets.
• Ensures the security of monies, credit, and financial transactions.
• Supervises the performance, attendance, attitudes, appearance, and conduct of team members.
• Performs other duties as assigned by leadership.

Qualifications

• Refined verbal and written communication skills.
• Effective listening and demonstrated problem-solving skills.
• Ability to work in a high-energy environment.
• Ability to stand for long periods of time.
• Ability to lift, pull, and push a moderate weight (about 25 lbs).
• Previous experience in a food service environment preferred.
• Ability to work a flexible schedule that will mainly include evenings, weekends, and holidays.

Benefits

• Free employee meals in our employee dining hall.
• Discounted and complimentary hotel room nights.
• Medical, dental, and vision insurance (full-time colleagues).
• Retirement savings plan.
• Excellent training and professional development opportunities.
• Opportunities to work around the world with Hyatt Hotels and Resorts.
• Tuition and wellness reimbursement, up to $1,000 a year.

Our Values

• Respect
• Integrity
• Humility
• Empathy
• Creativity
• Fun