Market Supervisor

About the role

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will offer a unique setting for future hospitality professionals. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. Join our Pyramid family and apply today.

What You Will Have an Opportunity To Do

• Supervise daily operations of the Market/Coffee Shop including opening and closing procedures, inventory, cash handling, and guest service standards.
• Lead, train, and motivate team members to ensure consistent delivery of friendly, efficient, and professional service.
• Maintain cleanliness, organization, and visual appeal of all front-of-house and back-of-house areas.
• Oversee POS transactions, manage daily sales reports, and ensure compliance with financial procedures.
• Maintain inventory levels; assist with ordering, receiving, and proper storage of products.
• Communicate effectively with leadership and other departments to support smooth operations and guest satisfaction.
• Handle guest inquiries, feedback, and complaints with professionalism, resolving issues promptly.
• Support barista and cashier duties as needed during peak times.
• Ensure compliance with all health, safety, and sanitation regulations.
• Aid in scheduling, payroll verification, and labor control in alignment with business demands.

Who You Are

• Minimum two (2) years of supervisory experience in a coffee shop, café, or grab-and-go environment required.
• Strong leadership and communication skills with a hands-on management style.
• Proven ability to motivate, train, and coach a team.
• Knowledge of specialty coffee preparation, POS systems, and inventory control.
• ServSafe, Food Handler, and Alcohol Service Certifications required (or ability to obtain prior to start).
• Proficient in Microsoft Office and basic reporting tools.
• Must be able to work flexible hours including early mornings, evenings, weekends, and holidays.

Compensation

$18.00 per hour

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to lift up to 50 pounds.

Benefits

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.