Market Director of Operations
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: EEO, COVID vaccination policy, etc. Also remove duplicated lines.
We need to preserve all substantive information. So we need to include sections: About the role (maybe from "About The Role" paragraph), Responsibilities (Key Tasks and Responsibilities + Supervisory Responsibilities?), Requirements (Credentials & Coverage?), Qualifications (Education And Training?), Skills (Knowledge And Experience?), maybe also "Company Overview" could be part of About Longevity? But we have "About Longevity" paragraph at start. That could be a section? The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should only use those headings. But we could also include "About Longevity" as a paragraph without heading? Probably we can include it as a
under no heading? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we could also have other headings but they'd be non-standard. Safer to stick to those headings only. So we need to map content to those headings.
We have:
- About the role: The paragraph after "About The Role". That's prose.
- Responsibilities: The list of key tasks and responsibilities (the long list). Also supervisory responsibilities could be part of responsibilities.
- Requirements: Could include "Credentials & Coverage" (licensure, driver's license, auto insurance). Also maybe "Education And Training" could be qualifications.
- Qualifications: Education And Training.
- Skills: Knowledge And Experience.
We need to ensure we don't include filler like "commensurate with experience". Not present.
We must not include Pay/Benefits/Schedule sections because not present.
We must not include boilerplate like EEO, COVID vaccination policy. Remove those.
We need to preserve all substantive information: So we need to include the paragraphs about Longevity, About Longevity, Company Overview? The "About Longevity" paragraph at start is substantive. Where to put? Could be a
before any heading? The instruction didn't forbid extra paragraphs outside headings. It says use
for section headings (e.g. ...). It doesn't say we cannot have other headings, but we should prefer those. I'd include a leading
for the "About Longevity" paragraph and maybe "Company Overview" as another
before sections.
But we need to ensure we don't miss any substantive info: The "Brief Description Join us in transforming healthcare." maybe not needed? It's generic. Could drop as boilerplate? It's not boilerplate but it's a tagline. Might keep as
.
Let's extract content:
Brief Description: "Join us in transforming healthcare." (maybe keep)
About Longevity: paragraph: "At Longevity, we're dedicated to advancing healthcare through innovation, compassion, and excellence. We're looking for passionate individuals to join our team and help us make a difference. The individual holding this position is required to support and demonstrate their commitment to Longevity Health’s purpose: To optimize the quality of life of people in long-term care by focusing on their individualized health needs."
About The Role: paragraph: "The Market Director of Operations is a market-based executive that provides leadership, management and vision to effectively grow the local health plan, ensure operational effectiveness and efficiency, clinical outcomes optimization, and financial strength. The Market Director is responsible for Health Plan operations and activities, is directly responsible for driving operational, financial outcomes and support clinical results of the local health plan, working in a highly matrixed environment with corporate partners. Will coordinate with Longevity Health Plan’s executive team, Clinical RVP, Market Director of Clinical Services (MDCS) and local clinical team to achieve local goals in coordination with national and corporate objectives. The Market Director must reside in one of the states in which the Health Plan is licensed and the Market Director is assigned."
Key Tasks and Responsibilities: long bullet list (each sentence ends with period). We'll convert each to
- .
Supervisory Responsibilities: paragraph with bullet-like sentences. We'll convert each to
- as well.
Credentials & Coverage: paragraph: "Licensure is not required for this position but preferred. LNHA, Health Insurance License or Clinical board certification/license is highly preferred.Valid state driver’s license with a good driving record and proof of automobile insurance required.Auto insurance coverage as required by your state of residence. New employees will be responsible for providing proof of coverage prior to hire and on an ongoing basis."
Education And Training: "MBA, MSN or advanced degree in health care management, nursing with business education or other relevant technical or operations field preferred."
Knowledge And Experience: long paragraph with multiple sentences.
Company Overview: paragraph: "Longevity Health is a national provider of Institutional Special Needs Plans (I-SNP), created to meet the complex healthcare needs of nursing home residents. Since our founding in 2018, we've expanded our services across several states and formed strategic partnerships to deliver high-quality, patient-centered care. We are actively growing, with plans to continue expanding our services across the nation."
EEO line: "Longevity Health is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds to apply." This is boilerplate EEO; should be removed.
COVID-19 Vaccination Policy: remove.
Apply now etc: remove.
Now structure:
We'll have:
Join us in transforming healthcare.
About Longevity: ...
About the role
... (About The Role paragraph)
Responsibilities
- ... each key task
- ... supervisory responsibilities items
Requirements
... Credentials & Coverage paragraph
Qualifications
... Education And Training
Skills
... Knowledge And Experience
Optionally include Company Overview as a before sections or after About Longevity. Could add another
for Company Overview.
We must not include headings for sections that have no content. All sections we have content.
Check for any filler like "not specified" etc. None.
Now ensure we preserve all details. Need to be careful not to lose any sentences.
Let's copy the About Longevity paragraph exactly: "At Longevity, we're dedicated to advancing healthcare through innovation, compassion, and excellence. We're looking for passionate individuals to join our team and help us make a difference. The individual holding this position is required to support and demonstrate their commitment to Longevity Health’s purpose: To optimize the quality of life of people in long-term care by focusing on their individualized health needs."
About The Role paragraph: need to copy exactly: "The Market Director of Operations is a market-based executive that provides leadership, management and vision to effectively grow the local health plan, ensure operational effectiveness and efficiency, clinical outcomes optimization, and financial strength. The Market Director is responsible for Health Plan operations and activities, is directly responsible for driving operational, financial outcomes and support clinical results of the local health plan, working in a highly matrixed environment with corporate partners. Will coordinate with Longevity Health Plan’s executive team, Clinical RVP, Market Director of Clinical Services (MDCS) and local clinical team to achieve local goals in coordination with national and corporate objectives. The Market Director must reside in one of the states in which the Health Plan is licensed and the Market Director is assigned."
Now Key Tasks and Responsibilities list: Let's extract each sentence as a bullet.
Original list (starting after "Key Tasks and Responsibilities:"):
1. Establishes and maintains mutually beneficial relationships with local Skilled Nursing Facility partners and key healthcare providers in the market.
2. Drives laser focus on improving the quality, affordability, and experience of health care for all patients as well as a relentless focus on improving the care delivery experience for providers.
3. Oversee the delivery of key strategic initiatives and operational plans of Longevity Health Plan that drive operational quality improvement, member growth, earnings, and regulatory compliance.
4. Monitors key metrics and trends in sales, risk scores, utilization, unit cost, clinical key performance indicators and other business drivers to understand the impact these factors have on financial performance and drive necessary actions to achieve performance objectives.
5. Assists in the development of strategies to ensure continued growth and financial stability of the health plan in alignment with corporate objectives.
6. Collaborate with Finance and Performance Analysis teams to identify cost savings initiatives and monitor contract performance.
7. Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
8. Implements operational changes in the market in concert with corporate and vendor operations to achieve financial and operations goals for both for the local plan in alignment with other Longevity plans nationwide.
9. Provides strategic/tactical direction and support to Network contracting team to ensure a strategic and CMS adequate network that meets care, service, compliance, and financial goals.
10. Develops market team facility visit schedules, assigns, and monitors work, ensures appropriate resources, implements productivity standards, resolves operations problems, maintains reference manuals, and implements new procedures.
11. Maintains working knowledge of all market key metrics including MLR, APK, IP/OP costs, Admin costs, Hospice population, etc.
12. Maintains documentation of market-based strategies and current partner interactions, barriers, action plans, etc. in order to drive increased engagement and high levels of I-SNP penetration.
13. Assists in the development of market and building-specific monthly/annual enrollment targets.
14. Supports Growth/BD Teams in communication with local Skilled Nursing Facility prospects.
15. As assigned, oversees implementation of new partner Skilled Nursing Facilities utilizing market team and corporate resources as needed, setting go-live dates and ensuring necessary network agreements and clinical resources are in place.
16. Creates an enrollment plan and productivity targets for each Sales Engagement Specialist in the market to grow plan membership.
17. Collaborate with Longevity Health Plan and executive leadership to develop compensation plans for Sales Engagement Specialists and monitor on-going productivity against targets.
18. Develop materials and presents during Regional Operating Review meetings, Business Development meetings and partner-facing Joint Operating Committee meetings.
19. Maintains a regular visit schedule for assigned SNFs, visiting each at least quarterly and ensuring ongoing communication with all relevant owner/operator teams.
20. In collaboration with the executive leadership team, oversees the integration and delivery of current product offerings and supplemental benefit offerings in the market.
21. Understands and facilitates legislation/regulations affecting Longevity Health Plan in the market.
22. Develops and fosters effective collaboration between corporate and functions managed directly by the market.
23. Collaborate with colleagues in operational risk, compliance, and internal quality audit to ensure that robust policies and procedures are maintained and that risks are identified and addressed quickly.
24. Functions as a champion of Compliance and collaborates with corporate teams to ensure that local staff and providers complete initial and annual Compliance, Model of Care, H
for prose. We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: EEO, COVID vaccination policy, etc. Also remove duplicated lines. We need to preserve all substantive information. So we need to include sections: About the role (maybe from "About The Role" paragraph), Responsibilities (Key Tasks and Responsibilities + Supervisory Responsibilities?), Requirements (Credentials & Coverage?), Qualifications (Education And Training?), Skills (Knowledge And Experience?), maybe also "Company Overview" could be part of About Longevity? But we have "About Longevity" paragraph at start. That could be a section? The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should only use those headings. But we could also include "About Longevity" as a paragraph without heading? Probably we can include it as a
under no heading? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we could also have other headings but they'd be non-standard. Safer to stick to those headings only. So we need to map content to those headings. We have: - About the role: The paragraph after "About The Role". That's prose. - Responsibilities: The list of key tasks and responsibilities (the long list). Also supervisory responsibilities could be part of responsibilities. - Requirements: Could include "Credentials & Coverage" (licensure, driver's license, auto insurance). Also maybe "Education And Training" could be qualifications. - Qualifications: Education And Training. - Skills: Knowledge And Experience. We need to ensure we don't include filler like "commensurate with experience". Not present. We must not include Pay/Benefits/Schedule sections because not present. We must not include boilerplate like EEO, COVID vaccination policy. Remove those. We need to preserve all substantive information: So we need to include the paragraphs about Longevity, About Longevity, Company Overview? The "About Longevity" paragraph at start is substantive. Where to put? Could be a
before any heading? The instruction didn't forbid extra paragraphs outside headings. It says use
for section headings (e.g. ...). It doesn't say we cannot have other headings, but we should prefer those. I'd include a leading
for the "About Longevity" paragraph and maybe "Company Overview" as another
before sections. But we need to ensure we don't miss any substantive info: The "Brief Description Join us in transforming healthcare." maybe not needed? It's generic. Could drop as boilerplate? It's not boilerplate but it's a tagline. Might keep as
. Let's extract content: Brief Description: "Join us in transforming healthcare." (maybe keep) About Longevity: paragraph: "At Longevity, we're dedicated to advancing healthcare through innovation, compassion, and excellence. We're looking for passionate individuals to join our team and help us make a difference. The individual holding this position is required to support and demonstrate their commitment to Longevity Health’s purpose: To optimize the quality of life of people in long-term care by focusing on their individualized health needs." About The Role: paragraph: "The Market Director of Operations is a market-based executive that provides leadership, management and vision to effectively grow the local health plan, ensure operational effectiveness and efficiency, clinical outcomes optimization, and financial strength. The Market Director is responsible for Health Plan operations and activities, is directly responsible for driving operational, financial outcomes and support clinical results of the local health plan, working in a highly matrixed environment with corporate partners. Will coordinate with Longevity Health Plan’s executive team, Clinical RVP, Market Director of Clinical Services (MDCS) and local clinical team to achieve local goals in coordination with national and corporate objectives. The Market Director must reside in one of the states in which the Health Plan is licensed and the Market Director is assigned." Key Tasks and Responsibilities: long bullet list (each sentence ends with period). We'll convert each to
Join us in transforming healthcare.
About Longevity: ...
About the role
... (About The Role paragraph)
Responsibilities
- ... each key task
- ... supervisory responsibilities items
Requirements
... Credentials & Coverage paragraph
Qualifications
... Education And Training
Skills
... Knowledge And Experience
Optionally include Company Overview as abefore sections or after About Longevity. Could add another
for Company Overview. We must not include headings for sections that have no content. All sections we have content. Check for any filler like "not specified" etc. None. Now ensure we preserve all details. Need to be careful not to lose any sentences. Let's copy the About Longevity paragraph exactly: "At Longevity, we're dedicated to advancing healthcare through innovation, compassion, and excellence. We're looking for passionate individuals to join our team and help us make a difference. The individual holding this position is required to support and demonstrate their commitment to Longevity Health’s purpose: To optimize the quality of life of people in long-term care by focusing on their individualized health needs." About The Role paragraph: need to copy exactly: "The Market Director of Operations is a market-based executive that provides leadership, management and vision to effectively grow the local health plan, ensure operational effectiveness and efficiency, clinical outcomes optimization, and financial strength. The Market Director is responsible for Health Plan operations and activities, is directly responsible for driving operational, financial outcomes and support clinical results of the local health plan, working in a highly matrixed environment with corporate partners. Will coordinate with Longevity Health Plan’s executive team, Clinical RVP, Market Director of Clinical Services (MDCS) and local clinical team to achieve local goals in coordination with national and corporate objectives. The Market Director must reside in one of the states in which the Health Plan is licensed and the Market Director is assigned." Now Key Tasks and Responsibilities list: Let's extract each sentence as a bullet. Original list (starting after "Key Tasks and Responsibilities:"): 1. Establishes and maintains mutually beneficial relationships with local Skilled Nursing Facility partners and key healthcare providers in the market. 2. Drives laser focus on improving the quality, affordability, and experience of health care for all patients as well as a relentless focus on improving the care delivery experience for providers. 3. Oversee the delivery of key strategic initiatives and operational plans of Longevity Health Plan that drive operational quality improvement, member growth, earnings, and regulatory compliance. 4. Monitors key metrics and trends in sales, risk scores, utilization, unit cost, clinical key performance indicators and other business drivers to understand the impact these factors have on financial performance and drive necessary actions to achieve performance objectives. 5. Assists in the development of strategies to ensure continued growth and financial stability of the health plan in alignment with corporate objectives. 6. Collaborate with Finance and Performance Analysis teams to identify cost savings initiatives and monitor contract performance. 7. Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions. 8. Implements operational changes in the market in concert with corporate and vendor operations to achieve financial and operations goals for both for the local plan in alignment with other Longevity plans nationwide. 9. Provides strategic/tactical direction and support to Network contracting team to ensure a strategic and CMS adequate network that meets care, service, compliance, and financial goals. 10. Develops market team facility visit schedules, assigns, and monitors work, ensures appropriate resources, implements productivity standards, resolves operations problems, maintains reference manuals, and implements new procedures. 11. Maintains working knowledge of all market key metrics including MLR, APK, IP/OP costs, Admin costs, Hospice population, etc. 12. Maintains documentation of market-based strategies and current partner interactions, barriers, action plans, etc. in order to drive increased engagement and high levels of I-SNP penetration. 13. Assists in the development of market and building-specific monthly/annual enrollment targets. 14. Supports Growth/BD Teams in communication with local Skilled Nursing Facility prospects. 15. As assigned, oversees implementation of new partner Skilled Nursing Facilities utilizing market team and corporate resources as needed, setting go-live dates and ensuring necessary network agreements and clinical resources are in place. 16. Creates an enrollment plan and productivity targets for each Sales Engagement Specialist in the market to grow plan membership. 17. Collaborate with Longevity Health Plan and executive leadership to develop compensation plans for Sales Engagement Specialists and monitor on-going productivity against targets. 18. Develop materials and presents during Regional Operating Review meetings, Business Development meetings and partner-facing Joint Operating Committee meetings. 19. Maintains a regular visit schedule for assigned SNFs, visiting each at least quarterly and ensuring ongoing communication with all relevant owner/operator teams. 20. In collaboration with the executive leadership team, oversees the integration and delivery of current product offerings and supplemental benefit offerings in the market. 21. Understands and facilitates legislation/regulations affecting Longevity Health Plan in the market. 22. Develops and fosters effective collaboration between corporate and functions managed directly by the market. 23. Collaborate with colleagues in operational risk, compliance, and internal quality audit to ensure that robust policies and procedures are maintained and that risks are identified and addressed quickly. 24. Functions as a champion of Compliance and collaborates with corporate teams to ensure that local staff and providers complete initial and annual Compliance, Model of Care, H