Market Director of Operations

About the Role

BHG, a leading provider of opioid addiction treatment, offers OTP (Opioid Treatment Programs), OBOT (Office-Based Opioid Treatment), and IOP (Intensive Outpatient Programs). We seek a Market Director to oversee operations across KS, focusing on staff mentoring, compliance, and growth. The role involves travel and standard office work.

Responsibilities

• Mentor Program Directors, establish goals, and monitor progress.
• Develop training programs and ensure compliance with regulations.
• Manage treatment center operations, staffing, and financials.
• Drive growth efforts, patient care quality, and customer satisfaction.
• Monitor treatment center performance and address issues promptly.
• Ensure team members meet qualifications and maintain licensure.
• Oversee hiring, termination, and payroll activities.
• Maintain regulatory compliance and positive relationships with authorities.
• Coordinate marketing and outreach efforts as requested.

Qualifications

• At least 3 years of multi-location operations leadership experience within addiction treatment or behavioral health industry.
• Bachelor's degree or higher.
• Strategic and tactical mindset with strong P&L acumen.
• Proficient in operations, compliance, safety, accreditation, and care quality.
• Valid driver’s license and ability to travel as needed.
• High integrity, effective communication, problem-solving skills.
• Experience in upfront admissions/revenue cycle preferred.
• Knowledgeable about drug abuse trends and Opioid Maintenance Treatment.
• Advanced computer skills and ability to establish positive relationships.

Physical Demands and Working Conditions

• Adequate speaking, hearing, and vision abilities.
• Travel by car and airplane to treatment centers and meetings.
• Prolonged sitting with occasional bending, stooping, and stretching.
• Variable workload with periodic high stress.
• Standard medical office conditions, patient interactions, and keyboarding.

Pay

Annual Salary Range: $110,000 - $130,000 depending on experience.

Benefits

• Work-life balance with generous paid time off for vacation, holidays, and personal needs.
• Flexible schedules with early in/early out hours, no nights, and no Sundays.
• Investment in professional growth through role-based training and advancement opportunities.
• Comprehensive benefits, including health, life, vision, and dental insurance.
• Tuition reimbursement program and competitive 401K match.
• Medical, dental, vision care, life insurance, disability coverage, and vacation time.
• Quarterly bonuses and incentives for completing certifications or licenses.
• Employee perks, including discounts on various services and entertainment options.
• Employee Assistance Program and self-care series.

Why BHG? Join BHG, where your career flourishes in an environment built on teamwork and compassion. At BHG, we're not just a team; we're a family dedicated to patient well-being and professional growth.