Market Operations Director
Guidelight · Denver, CO · Yesterday
On-siteManagement$155k/yrFull-time
Responsibilities
- Team Leadership & Development
- Market Culture & Engagement
- Operational Excellence in a Multi-Site Environment
- Growth & Market Expansion
- Program Development & Clinical Integrity
- Financial Stewardship & Performance Accountability
- Quality Assurance & Risk Management
- Patient Experience & Community Engagement
Qualifications
- Minimum of 5 years of progressive leadership experience in a multi-site healthcare environment.
- Demonstrated success leading and developing high-performing teams, with a track record of building bench strength and driving engagement.
- Strong operational acumen with experience scaling organizations, standardizing processes, and driving performance in high-growth settings.
- Track record of driving growth, including census/access goals, referral development, and market expansion, while maintaining operational and clinical integrity.
- Deep knowledge of behavioral health regulatory requirements, accreditation standards (JCAHO, CARF), and quality improvement principles.
- Proficiency in data analysis and performance measurement, with a clear bias toward outcomes-driven, evidence-based decision-making.
- Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization.
- Demonstrated commitment to diversity, equity, and inclusion, with experience building culturally responsive and trauma-informed care environments.