Marine Field Technical Senior Specialist → Marine Field Technical Specialist
RG&T Solutions · Alpharetta, GA · 2 wk ago
Information TechnologyFull-time
Join our team as a Marine Technical Support Specialist and contribute to delivering exceptional technical service, education, and problem resolution to marine dealers. Your role involves visiting dealers to enhance service efforts, educating dealership personnel on Honda Marine policies, and supporting product support activities. You will serve as the main liaison between Honda Marine and dealers, resolving customer issues promptly to ensure satisfaction. Key Responsibilities Include Providing customer support to dealers and retail customersDelivering technical product information and trainingSupporting Techline activities and special projectsGathering marketplace feedback to improve future productsResolving customer relations issues efficiently Qualifications And Skills Required College education in business or an industrial field, or equivalent technical experienceMinimum of three years in technical roles with two years in management within the marine industryStrong knowledge of marine engines, drive lines, diagnosis, and repairExcellent interpersonal, negotiation, and problem-solving skillsProficiency with technical measuring equipment and Microsoft Office applications What makes us an employer of choice? Competitive salary, paid overtime, bonuses, and comprehensive benefitsOpportunities for career advancement, training, and education reimbursementAdditional offerings such as tuition assistance, wellness programs, and community engagement We are committed to diversity and equal opportunity employment, welcoming applicants regardless of race, gender, age, or protected status.