Marine Technical Senior Specialist
LS Solutions · Phoenix, AZ · 1 mo ago
OTHRFull-time
About the role
Join a forward-thinking team dedicated to innovation and sustainable mobility. Provide technical support, education, and problem resolution to marine dealers to enhance customer satisfaction. Conduct dealer visits to improve service efforts, educate personnel on Honda Marine policies and product technicalities, and support activities like Techline. Serve as the primary liaison to resolve customer issues promptly and gather marketplace feedback for product improvement.
Responsibilities
- Support dealers and retail customers with technical expertise
- Deliver technical training and motivate dealership personnel
- Assist with specialized projects and Techline calls
- Build understanding of Honda Marine operations and dealer responsibilities
- Resolve customer relations issues efficiently
Qualifications & Skills
- College diploma in business or technical field or relevant experience
- Minimum three years of technical experience and two years of management in marine or related industry
- Strong knowledge of marine engines, drive lines, diagnosis, and repairs
- Excellent interpersonal, negotiation, and communication skills
- Proficiency with technical equipment and Microsoft Office
Benefits
- Competitive salary
- Industry-leading benefits
- Career advancement
- Training
- Additional programs supporting personal and professional growth