Managing Optometrist - Washington, PA - LensCrafters (Washington, Pennsylvania, 15301)

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As part of EssilorLuxottica, a global leader in vision care products, we are committed to delivering the highest quality experience to our patients and customers. Join our global community of over 200,000 dedicated employees driving the transformation of the eyewear and eyecare industry.

About the role

The Managing Optometrist is the leader and business owner within the marketplace and organization, focused on delivering the highest level of clinical care to patients throughout the customer journey. This role supports the office (and market) with medical practice, referral management, and pre/post-op surgical support (if applicable).

Responsibilities

• Create a compelling vision for the future, develop clear goals, and ensure executional excellence in partnership with Regional and Store Manager(s).
• Set and communicate clear objectives and expectations, demonstrating commitment to exceeding results through KPI management and high accountability.
• Ensure LensCrafters is recognized as a medical eyecare provider within the community.
• Operate as a stakeholder within the organization and local market, placing the patient/customer as the central focus.
• Lead and manage the team around medical optometry and services, addressing all patient/customer visual lifestyle needs, including medical and surgical recommendations.
• Build long-term patient relationships, becoming their sole family practitioner.
• Listen carefully to patients'/customers' needs and provide a summary of their overall eye health.
• Conduct service in line with protocol and standards of care, establishing positive doctor/patient relationships.
• Utilize and leverage all technology to deliver an unsurpassed patient/customer experience.
• Demonstrate effective communication with all office and store associates to ensure a seamless patient experience.
• Maintain State Licensure and practice to the full scope of that license, including continuing education requirements.
• Provide effective on-the-job training and guidance to team members using company-provided programs.
• Deliver feedback in a timely manner to all associates and address performance issues directly.
• Create a positive culture linked to corporate vision and values.
• Conduct chart audits with Associate Optometrists.
• Recruit, interview, and select high-caliber talent, creating a talent pipeline for succession planning.
• Forecast staffing needs and adjust staffing levels to meet office traffic and patient demand.
• Adhere to company policies and procedures, including inventory management.
• Take pride in the appearance of the office and ensure visual displays align with company guidelines.

Requirements

• Doctor of Optometry in good standing.
• Demonstrated leadership and management skills.
• Knowledge of current optometric technology and practices.
• Knowledge of medical optometry, including billing and coding.
• Strong communication skills, both verbal and written.
• Strong problem-solving and critical-thinking skills.
• Organization and time management skills.
• Knowledge of sound business management practices.

Preferred Qualifications

• Residency trained.
• Medical care experience.
• Knowledge of surgical care and practices pertaining to optometry.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan.

Benefits

• Health care coverage.
• Retirement savings plans.
• Paid time off/vacation.
• Various employee discounts.