Managing Optometrist - Exton, PA - LensCrafters (Exton, Pennsylvania, 19341)

About the Role

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As a Managing Optometrist, you will lead and own the business within the marketplace and organization, delivering the brand promise through key steps in the patient and customer journey while ensuring superior patient experience and meeting the organization’s key performance metrics.

LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join a global community of over 200,000 dedicated employees driving the transformation of the eyewear and eyecare industry.

Responsibilities

• Create a compelling vision for the future, develop clear goals, and ensure executional excellence in partnership with Regional and Store Manager(s).
• Set and communicate clear objectives, demonstrating commitment to exceed results through KPI management and high accountability.
• Ensure LensCrafters is known as the leading optical provider within the community.
• Operate as a stakeholder within the organization and local market, placing the patient/customer as the central focus.
• Deliver excellent service and strive to exceed expectations on all KPIs.
• Lead and manage the team in providing unsurpassed patient service excellence.
• Address all patient/customer visual lifestyle needs and build long-term relationships.
• Provide a summary of overall eye health and conduct service in accordance with protocol and accepted standards of care.
• Establish a positive doctor/patient relationship and utilize technology to enhance patient experience.
• Ensure seamless communication with office and store associates for a smooth patient transition.
• Maintain office quality systems and state licensure, practicing to the full scope of the license.
• Provide on-the-job training and timely feedback to team members, addressing performance issues directly.
• Create a positive culture aligned with corporate vision and values, leading effective store huddles.
• Conduct chart audits with Associate Optometrists and recruit high-caliber talent for succession planning.
• Forecast staffing needs and adjust levels to meet patient demand while adhering to company policies.
• Maintain a safe working environment and ensure office appearance aligns with company guidelines.

Requirements

• Doctor of Optometry degree.
• Demonstrated leadership and management skills.
• Knowledge of current Optometric technology and practices.
• Strong verbal and written communication skills.
• Excellent problem-solving and critical-thinking abilities.
• Organization and time management skills.
• Knowledge of sound business management practices.

Benefits

• Competitive bonus and/or commission plan complementing a first-class total rewards package.
• Health care benefits.
• Retirement savings options.
• Paid time off/vacation.
• Various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.

Schedule

Full-time.