Managing Optometrist-Woodbury, MN-LensCrafters (Woodbury, Minnesota, 55125)

About the Role

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As the Managing Optometrist, you will lead and own the business within the marketplace and organization, delivering the brand promise through key steps in the patient and customer journey, ensuring a superior patient experience, and driving the organization’s key performance metrics. You will ensure all patients receive the highest quality optometric care while fostering a positive culture aligned with corporate vision and values.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join a global community of over 200,000 dedicated employees driving the transformation of the eyewear and eyecare industry.

Responsibilities

• Create a compelling vision for the future, develop clear goals and operating plans, and ensure executional excellence in partnership with Regional and Store Manager(s).
• Set and communicate clear objectives and expectations, demonstrating commitment to exceed results through strong competency in KPI management and high accountability.
• Ensure LensCrafters is known as the leading optical provider within the community.
• Operate as a stakeholder within the organization and local market, placing the patient/customer as the central focus.
• Strive to exceed expectations on all KPIs and lead/manage the team in providing unsurpassed patient service excellence.
• Address all patient/customer visual lifestyle needs and build long-term relationships to become their sole family practitioner.
• Listen carefully to patients'/customers' questions or concerns and provide a summary of their overall eye health.
• Conduct service in accordance with protocol and accepted standards of care, establishing a positive doctor/patient relationship.
• Utilize and leverage all technology to deliver an unsurpassed patient/customer experience.
• Demonstrate effective communication with all office and store associates to ensure a seamless patient experience and transition.
• Ensure office quality systems are maintained and maintain state licensure, practicing to the full scope of that license.
• Provide effective on-the-job training and guidance to team members using company-provided programs.
• Deliver feedback in a timely manner to all associates and confront problem performers directly.
• Create a positive culture linked to corporate vision and values, engaging and leading effective store huddles.
• Conduct chart audits with Associate Optometrists.
• Recruit, interview, and select high-caliber, success-oriented talent, creating a talent pipeline for succession planning.
• Forecast staffing needs based on available information and assign associates using the labor scheduling model.
• Adjust staffing levels quickly to meet unexpected changes in office traffic and patient demand.
• Adhere to company policies and procedures, including acknowledging receipt of physical inventory.
• Take pride in the appearance of the office, ensuring visual displays align with company guidelines.
• Maintain a safe working environment for all.

Requirements

• Doctor of Optometry degree.
• Demonstrated leadership and management skills.
• Knowledge of current optometric technology and practices.
• Strong communication skills, both verbal and written.
• Excellent problem-solving and critical-thinking skills.
• Strong organization and time management skills.
• Knowledge of sound business management practices.

Pay

Pay range: $138,745.69 - $193,868.41. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan.

Benefits

• Health care benefits.
• Retirement savings plans.
• Paid time off/vacation.
• Various employee discounts.

Schedule

Full-time.