Manager, Warehouse Operations

About the role

Airbus Helicopters is looking for a Warehouse Operations Manager to join our Warehouse Operations team based in Grand Prairie, TX. Your duties will consist of planning, organizing and providing managerial direction to personnel performing receiving, stocking, picking, packing and shipping of materials. This includes planning, distribution of labor, inventory control, production control training, problem resolution, exporting functions and customer service. Also, will assist and lead practical problem solving, issue resolution, continuous improvement activities and processes management to provide operational excellence and being resolution to operational and procedural concerns.

Your working environment

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How we care for you

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges

Daily Activities (40%):

• Ensure that all warehousing and distribution functions in Texas provide a best in class service to internal and external customers
• Ensure compliance with DOT, OSHA, FAA, ATF, Environmental, Customs, and all other regulations
• Monitor and report on performances metrics to senior leaders to ensure the accomplishment of company goals and activities supporting our customers
• Develop and manage department budgets to minimize expenses and optimize cost savings concepts. Coordinate and track operational expense. Compile and prepare budget analysis and report results
• Recommend to management plans of action regarding the proper handling of materials with specific handling requirements, i.e. explosives, hazardous materials, shelf-life items, etc.
• Insure that accurate shipments are completed within established priority standards to meet customer expectations and requirements
• Ensure productivity and accountability from assigned warehouse staff
• Lead problem resolution efforts and recommend plans of actions to prevent them from happening again
• Delegate standard daily scheduling and monitoring tasks to Leads

Personnel Management (20%):

• Monitor individual and team performance to ensure maximum efficiencies are met and individual performance is measured fairly and the same across functions
• Encourage the engagement of the team members and teams
• Recognize good performance, correct performance concerns
• Train and develop department staff inclusive of completion and proper execution of work procedures to ensure coverage is available when needed
• Direct the development of personnel within the organization. Develop on-boarding and ongoing training plans to ensure staff is adequately trained to perform the required tasks as well as ensuring individuals are developed and grow within the organization
• Forecast manpower and equipment required to meet business needs. Insure after-hours and weekend support is available to respond to AOG and other critical requirements
• Conduct periodic performance evaluations; make recommendations for promotion, salary changes, transfers, hiring and corrective actions to include terminations
• Ensure all employees follow workplace safety requirements and address any workplace safety issues or concerns

Interdepartmental Coordination (20%):

• Coordinate with internal and external organizations to ensure best in class support of internal and external customers
• Support US Customs and Foreign Trade Zone teams ensuring all transactions are closed or reconciled daily in accordance with company policy and US Import Regulations

Continuous Improvement (20%):

• Lead process improvement projects to support the warehouse excellence roadmap. Develop, implement, and improve processes and procedures that ensure accurate and effective operations
• Design, develop and implement new material handling concepts to increase efficiency and optimize our current operations

Requirements

Education:

• Required: Bachelor's degree or equivalent work experience
• Preferred: Degree or certification in Supply Chain related field

Experience:

• Required: Minimum of eight (8) years of experience in distribution, inventory control or related function; Minimum of three (3) years of experience leading and developing teams
• Preferred: Five years of leadership experience; Prior SAP or similar ERP/WM

Licensure/Certifications:

• Required: Must have, or be willing to obtain, certification in shipping hazardous materials, both IATA and DOT
• Preferred: Any warehousing, distribution, or planning related certifications

Citizenship: US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license)

Clearance: None

Physical requirements

Onsite or remote: 100%

• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily
• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Daily
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily
• Equipment Operation: able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Daily
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Daily
• Pushing/Pulling: able to push and pull small office furniture and some equipment and tools. Daily
• Sitting: able to sit for long periods of time in meetings, working on the computer. Daily
• Squatting/Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Daily
• Standing: able to stand for discussions in offices or on the production floor. Daily
• Travel: able to travel independently and at short notice. Not Expected
• Walking: able to walk through office and production areas including uneven surfaces. Daily

Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site. Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

Travel Required: 0% Domestic and International