Manager, Warehouse Operations

About the role

Warehouse Operations contributes to Cardinal Health's operations by managing materials handling and product distribution in a distribution or manufacturing environment. This includes warehousing and fulfillment of materials and products, transportation, inventory management, and demand, supply, and manufacturing planning.

Responsibilities

• Strategic Operations Management
• Lead and optimize daily outbound distribution operations, including order fulfillment, picking, packing, and shipping.
• Ensure customer and partner orders are processed accurately, on time, and within budget while maintaining high service levels and operational efficiency.
• Team Leadership & Development
• Provide leadership, coaching, and development for a team consisting of 3 direct-report supervisors and approximately 75 indirect-report associates.
• Foster a culture of accountability, engagement, continuous improvement, and operational excellence.
• Process Improvement & Operational Excellence
• Drive continuous improvement initiatives by identifying, implementing, and sustaining process enhancements through Lean, Six Sigma, or other operational excellence methodologies.
• Monitor and analyze key performance indicators (KPIs) to improve productivity, quality, accuracy, and service performance.
• Safety Leadership & Compliance
• Champion a culture of safety by ensuring all training, procedures, and workplace practices comply with company standards and regulatory requirements.
• Proactively identify and mitigate risks while maintaining compliance with OSHA, DEA, FDA, state, and local regulations.
• Serve as the primary shift contact for Quality and Compliance, and Environmental Health and Safety (EHS) matters.
• Financial & Resource Management
• Manage labor planning, staffing, scheduling, and operational expenses to achieve productivity, service, and budget objectives.
• Monitor financial metrics and resource utilization to support business needs and operational performance.
• Cross-Functional Collaboration & Technology Utilization
• Partner closely with inventory, inbound operations, transportation, quality, and other cross-functional teams to achieve organizational goals.
• Leverage Warehouse Management Systems (WMS) and other technology solutions to enhance operational efficiency, visibility, and performance.
• Stakeholder Engagement & Business Participation
• Actively participate in internal and external business meetings, contribute to strategic initiatives, and support organizational objectives.
• Travel up to 10% as required to support business operations and leadership responsibilities.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 5+ years of experience leading operational teams, managing performance, and fostering a culture of accountability, collaboration, and continuous improvement preferred
• Minimum of 3 years of progressive supervisory or management experience, with a proven ability to lead, develop, and motivate teams to achieve organizational goals
• Possesses strong communication and relationship-building skills, with the ability to effectively lead and manage change within the organization
• Experience working within a warehouse (or distribution) environment, preferred
• Inventory planning and processing experience, preferred
• Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets)
• Experience working within ERP’s (SAP or Manhattan), preferred
• Prior experience with continuous improvement projects and initiatives
• Adaptable to operational needs
• Ability to problem solve through complex scenarios and drive change
• Ability to lift up to 50 pounds
• Ability to bend, reach, stoop, lift and stand for entire shift
• Proficiency in English is required, including being able to read and write in English in order to process documents

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs