Warehouse Operations Manager
MDAEdge · Worcester, MA · 4 mo ago
On-siteDistributionFull-time
What You'll Do
- Oversee office, field, and warehouse operations.
- Lead and support staff in customer service, scheduling, and field activities.
- Optimize scheduling to improve efficiency and responsiveness.
- Manage procurement and inventory for current and upcoming projects.
- Handle customer escalations and maintain high service standards.
- Auxiliary in workflow planning, dispatch coordination, and job readiness.
- Step in for deliveries, material handling, or field support when needed.
- Ensure safety, compliance, and consistency across all departments.
- Review job estimates and service quotes for accuracy.
- Aid technicians in preparing for smooth, efficient daily operations.
What You Need
- Experience in trades, construction, or service industries (residential/commercial).
- Proven leadership or supervisory background.
- Ability to lift up to 70 lbs as needed.
- Valid driver's license.