Manager - Volunteer Services

About the role

Performs all duties necessary in the coordination of the hospital volunteer program. Responsible for interviewing, orienting, training and supervising all volunteers. Coordinates the on‑boarding process and is involved in multiple department projects. Directs volunteer programs and services in effort to enhance and grow community partnerships and internal stakeholder relationships that support overall excellence with patient, visitor, and staff experiences.

Responsibilities

• Interviewing, orienting, training and supervising all volunteers.
• Coordinating the on‑boarding process.
• Participating in multiple department projects.
• Directing volunteer programs and services to enhance and grow community partnerships and internal stakeholder relationships that support excellence for patients, visitors, and staff.

Requirements

• Education: High School diploma or GED required.
• License/Certification: Valid driver's license (class F) required.
• Experience: Minimum of five (5) years of related work experience required.
• At least two (2) years’ experience working with or supervising volunteers required.
• Two or more years of recent healthcare experience preferred.
• Customer and community service experience preferred.

Benefits

• Comprehensive and affordable health coverage including medical, prescription, dental and vision – available on the first of the month after hire date.
• Saint Francis Medical Services Discount.
• Earned Time Off (ETO) based on relevant years of work history – combines vacation, sick, holidays, and personal days into one balance.
• Retirement benefits including SFHS immediate matching.
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation.
• Other benefits: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access.

Schedule

Monday‑Friday, Day Shift (Full Time).