Manager, Vehicle Services Trainer

About the role

Performs the full range of Vehicle Operations Training duties for an assigned region, group, and/or designated product areas. Partners with the Curriculum Development team to prepare online and written training materials. Works with subject matter experts to ensure that course material and practical/hands-on experience are designed to achieve desired learning outcomes. Executes and shares best practices for ensuring excellence in instructor training and performance. Ensures effective delivery of training and solutions to support the highest competence given the level of knowledge and skill required.

Responsibilities

• Conducts pilot training and provides feedback to adjust materials to better serve Cox team members.
• Contributes to the development and review of new training materials by analyzing technical / learner feedback and adapting materials/methods accordingly.
• Measures the effectiveness of training content and delivery.
• Consult with business leaders to assess tech training needs and deliver development initiatives that improve performance and drive business results.
• Direct the implementation of training curriculum standards and guidelines, as well as policies and procedures related to various training and educational programs for the associates.
• Translate desired organizational culture into training mechanisms.
• Communicate training department performance against goals and objectives.
• Problem-solving; effectively plan, organize, delegate, and follow through to successful resolution.
• Identify training objectives and select appropriate instructional methodologies and procedures such as individual training, group instruction, self-study, lectures, demonstrations, presentations, and computer-based training.

Requirements

Required Experience & Specialized Knowledge And Skills
BA/BS + 6 years of relevant work experience. Or MS + 4 years of relevant experience. No Degree and 10 years of relevant experience.
5+ years of progressive management experience in professional service, training, in an automotive workplace.
Hands-on leadership skills with the ability to thrive under the pressure of a fast-paced organization.
Be self-directed, energetic, and focused on quality.
Excellent time management, organizational, and problem-solving skills.
Terrific communication, interpersonal, and team-building skills.
Demonstrated experience in leading large, complex enterprise programs and projects to successful execution.
Strong leadership, motivational, and influencing skills.
Ability to quickly assess an opportunity's potential, leveraging fact-based analyses and industry experience.

Specialized Knowledge and Skills

• Ability to quickly assess an opportunity's potential, leveraging fact-based analyses and industry experience.

Pay

$89,400.00 - 134,000.00 per year

Schedule

MSCOX

Benefits

• Flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations;
• Seven paid holidays throughout the calendar year;
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.

Additional Information

• Position may be eligible for additional compensation that may include an incentive program.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Qualifications

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Equal Opportunity Employer

including disability/vets