Manager, Strategic Account Management - Market Research

Position Summary

Walmart Data Ventures is seeking a quantitative and/or qualitative research professional to lead and execute market research projects, build client relationships, and deliver impactful insights.

What you'll do

• Lead and execute all aspects of quantitative and qualitative research processes including research design, questionnaire development, programming, data collection, data analysis, and storytelling.
• Serve as a product ambassador, demonstrating knowledge of Walmart Data Ventures products and services, and identifying and selling solutions.
• Proactively troubleshoot issues, oversee quality control processes, and ensure client satisfaction.
• Build strong, long-term relationships with clients through value-add research, annual research planning workshops, and a positive, customer-centric attitude.
• Manage time effectively to focus on essential activities, ensuring timely delivery of impactful insights, account growth, and contract renewals.
• Support the creation of ad hoc training and marketing collateral in partnership with cross-functional partners.
• Collaborate with cross-functional stakeholders to share client requests, industry trends, and competitive intelligence.

Who you are

• Able to nurture and build relationships with clients, providing strategic guidance.
• Able to manage multiple projects and priorities to ensure deadlines are met and clients have a positive experience.
• Enthusiastic about research, data-driven approaches, new technology, and strategic thinking.
• A collaborator who works harmoniously within and across teams, comfortable in async and virtual environments.

What you'll bring

• Bachelor’s degree in relevant field.
• 3+ years of market research experience (client-facing required).
• Excellent written, verbal, presentation, and phone communication skills.
• Experience visualizing data with tools like Excel, PowerPoint, Tableau, and others.
• Knowledge of SPSS and/or other quantitative reporting tools.
• Familiarity with online data collection tools (SurveyMonkey, Qualtrics, Decipher, etc.).

Additional Compensation

• Annual salary range: $96,000.00 - $186,000.00 (Hoboken, NJ)
• $80,000.00 - $155,000.00 (Bentonville, AR)
• Performance-based bonuses.
• Stock options for certain positions.

Minimum Qualifications

• Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
• Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications

• Leading cross-functional teams.
• Master's degree in business, marketing and sales, healthcare, or related area.