Manager, Strategic Account Management

About the Role

As the Manager of Strategic Account Management, you will lead the development and execution of strategic plans to meet both customer and business objectives. This role involves building and maintaining strong relationships with key stakeholders, driving accountability, and identifying opportunities for continuous improvement. You will oversee team performance through coaching and mentoring while ensuring compliance with company policies and ethical standards. Strong business acumen and data-driven decision-making are essential.

Responsibilities

• Develop and execute strategic account plans to achieve customer and business goals.
• Build and maintain relationships with key stakeholders at all levels.
• Drive accountability across the team and organization to ensure deliverables are met.
• Identify opportunities for process improvements and operational efficiencies.
• Coach and mentor team members to enhance performance and professional growth.
• Ensure compliance with company policies, ethical standards, and regulatory requirements.
• Leverage data and business insights to inform decision-making and strategy.

Requirements

• Proven experience in strategic account management or a related leadership role.
• Strong ability to develop and execute strategic plans.
• Excellent relationship-building and stakeholder management skills.
• Experience coaching and mentoring teams to drive performance.
• Demonstrated business acumen and data-driven decision-making.
• Commitment to ethical standards and compliance with company policies.