MANAGER - SALES SALES GROUP NE

About the property

The Embassy Suites by Hilton Boston Marlborough prides itself on being the best employer in the area. We offer a range of benefits including a 401(k) with a company match, lucrative bonus programs, and a supportive culture focused on personal development and success.

What You Will Have an Opportunity To Do

We are seeking a driven sales professional with a passion for building relationships and making an impact. If you thrive in a fast-paced environment and enjoy working with corporate clients, this could be the perfect role for you!

Key Responsibilities

• Identify, prospect, and develop new corporate accounts within the local and regional market.
• Build and maintain strong, long-term relationships with corporate clients, travel managers, meeting planners, and business partners.
• Generate new room-night and revenue opportunities through proactive sales calls, emails, appointments, site visits, networking, and community involvement.
• Perform and oversee preparation for Corporate Group Catering and Events including completion of Banquet Event Order (BEO), meeting room set up specifications, banquet food and beverage, audio visual, program details, billing details and collection of payments.
• Respond promptly to incoming group opportunities and effectively convert qualified leads into definite business.
• Sell guestrooms, meeting space, food and beverage and other hotel services while maximizing the total value of each opportunity.
• Prepare proposals, contracts, group resumes, room block agreements and supporting documentation for confirmed business.
• Manage the sales process from initial prospecting through closing and account development.
• Conduct hotel tours and presentations for prospective corporate clients that showcase the hotel and create confidence in the customer experience.
• Maintain an active and accurate sales pipeline, including prospecting activity, tentative business, follow-up dates and account development plans.
• Work closely with the Director of Sales, Revenue Management, and hotel operations to maximize revenue and ensure an exceptional guest experience.
• Stay informed about local business activity, market trends, competitor activity, community events and demand generators to identify new sales opportunities.
• Represent the hotel at networking events, trade shows, business functions, and community events to increase hotel visibility and generate new business.
• Manage the coordination and planning for assigned group and catering events.
• Support overall sales and marketing initiatives as needed.

Qualifications

• A confident and enthusiastic relationship builder.
• Goal-oriented and motivated by achieving sales results.
• Excellent organizational and follow-up skills with the ability to manage multiple opportunities simultaneously.
• Demonstrated ability to develop new accounts and grow existing business.
• Comfortable with cold calling and proactive prospecting.
• An excellent communicator, both verbally and in writing.
• A collaborative mindset and the ability to work effectively across hotel departments.
• Strong business judgement and the ability to evaluate opportunities and make sound sales decisions.
• Professional, personable, and comfortable representing the hotel in the community.
• Creative and resourceful when identifying new business opportunities.
• Familiarity with CRM, hotel sales or sales management systems.
• Experience with corporate accounts, negotiated rates, group rooms, or business travel preferred.
• Experience working with hotel sales systems such as Delphi, preferred.
• Knowledge of the Marlborough/Worcester/MetroWest business market is a plus.
• Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred, but relevant experience will be considered.

What We're Looking For

Compensation: $70,000 - $85,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.