Manager, Sales Development (East)

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee’s payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

About the Role

This role will sit in the NYC office hybrid (3x per week). At Rippling, Sales Development is the driving force behind two main functions: pipeline creation and career development. We execute with a high level of urgency to partner with marketing and our sales partners to drive demand and create new business opportunities. Simultaneously we double down on the development of our people; creating career paths that allow reps to move through the SDR org and into more strategic roles that align with their future career aspirations.

As an SDR Manager, you’re focused on coaching and developing your regional reps. Building pipeline, managing processes, and focusing on per rep production is vital. This Manager will be overseeing an entire Outbound team which generally consists of 6–10 reps. Our overall org is specialized in IB, OB, and Special Projects that allow managers to be very strategic with the type of funnel they’re managing. We're bullish on the SDR function being the third pillar within the GTM function. An age-old tale of whether SDR should report to Marketing or Sales allows for a new opportunity at Rippling. Not to mention the chance to develop your people, promote from within and lead an upper echelon organization.

Responsibilities

• Top-of-funnel leader that can execute on business needs.
• Able to leverage data to ensure that SLAs and KPIs are hit daily.
• Work side-by-side with reps and coach them on handling objections and pitching Rippling to book demos with prospects.
• Motivate reps to learn and grow daily, preparing them for their next sales role.
• Strong leader who owns a specific function and translates the needs of the business throughout their org.
• Heavily involved in hiring top talent for the SDR organization.
• Display cross-functional empathy and deliver high-level and tactical feedback across the orgs.
• Consistently drive the business to achieve and exceed revenue targets.

Requirements

• 2+ years in an SDR organization and 1+ years in SDR leadership.
• Proficiency in SDR tech stack: Outreach, Salesloft, Mixmax, Salesforce, LinkedIn Sales Navigator, ZoomInfo, Lusha, LeadIQ, SalesIntel, Gong/Chorus, Guru/Highspot.
• Experience in Enterprise SaaS with multi-product selling distribution.
• Experience building an Outbound program or executing an outbound strategy that involves multi-channel approaches tracked heavily by input/output metrics.
• Excellent ability to manage at the ground level while also zooming out to define and execute on broader business initiatives.
• Ability to hire, onboard, ramp, and train remotely across multiple time zones.
• A deep understanding of scaling orgs in fast-paced environments.
• Experience in change management.

Pay

The pay range for this role is: $160,000 – $180,000 USD per year (Tier 1 OTE).