Manager, Sales Development

About the Role

ModMed is hiring a Sales Development Manager to lead, coach, and scale a high-performing SDR team focused on driving pipeline growth within a given specialty or business segment. This role partners closely with Sales, Marketing, and Revenue Operations to align outbound and inbound strategies with ModMed’s go-to-market objectives. The Manager develops talent through structured coaching, performance management, and career development, while establishing repeatable processes that ensure consistent execution and measurable results. With a deep understanding of the ModMed product and the obstacles buyers face, the Sales Development Manager ensures the team delivers value-driven, compliant, and customer-centric engagement at every stage of the funnel. This role blends people leadership, operational rigor, and strategic thinking to support ModMed’s mission of transforming healthcare through innovative technology solutions.

Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning.
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs).
• Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives.
• Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads.
• Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects.
• Conduct regular one-on-one meetings to review call activity, written communications, and performance data.
• Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements.
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals.
• Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff.
• Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making.
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness.
• Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment.
• Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas.
• Foster ongoing learning through coaching, team meetings, and skill development initiatives.
• Build a motivating team culture through recognition, communication, and engagement.
• Maintain visibility into team performance through dashboards and reporting.
• Forecast SDR pipeline contribution and adjust strategies to address gaps.
• Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred). Equivalent professional experience is accepted in lieu of a degree.
• Ongoing professional development in sales leadership, management, or revenue operations is a plus.
• Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred.
• Excellent verbal and written communication skills.
• Proven experience leading, coaching, and developing sales or sales development teams.
• Results-oriented with a track record of meeting or exceeding goals.
• Strong organizational and time-management skills.

About the Company

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

From our global headquarters in Boca Raton, Florida, and an extensive employee base in Hyderabad, India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes.

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

Benefits

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution (United States).
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company-paid Life and Disability benefits.
• Flexible Spending Account and Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), hybrid office-based roles, and remote availability for some roles.
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.