Manager, Retail Inventory Operations

About the role

This role leads retail inventory operations across a large U.S. store network, with a strong focus on product availability, inventory accuracy, and operational efficiency. You will own the strategy and continuous improvement of in-store inventory processes, from receiving and returns to transfers and outbound shipments. The position also serves as the business owner for the in-store technology roadmap, including point-of-sale systems and store hardware. You will partner closely with Retail Operations, Supply Chain, Finance, IT, Digital, Loss Prevention, and Training teams to deliver measurable improvements. A key focus will be reducing inventory shrink while enabling store teams to work with intuitive processes and reliable technology. You will lead a small team while influencing senior stakeholders and driving cross-functional initiatives from strategy through execution. This is an opportunity to shape the future of retail operations in a fast-moving, customer-focused environment.

Responsibilities

• Design, document, manage, and continuously improve in-store logistics processes, including receiving, unpacking, sorting, returns, store-to-store transfers, and outbound shipments.
• Develop and implement strategies that improve on-floor inventory availability and accuracy, leveraging RFID and other inventory technologies.
• Establish inventory training, compliance, and operating standards across sales floors, back-of-house areas, and staging locations.
• Partner with Transportation and Supply Chain teams to align delivery schedules, receiving windows, and carrier performance with store capabilities.