Manager, Regional Data Operations

Responsibilities

• Own hands-on execution of a portion of KIPP's annual common assessment development roadmap within Renaissance (Illuminate) DnA, ensuring timely delivery and adherence to strong quality standards
• Build, update, and duplicate assessments with a high degree of accuracy, publish to regions in alignment with the annual calendar, and troubleshoot system issues in a timely manner
• Maintain and improve auditing and validation processes to proactively ensure high-quality data in downstream reporting
• Develop and maintain clear documentation, resources, and professional development materials to support consistent regional execution across administration windows
• Serve as a point of contact for regional staff, responding to questions and providing guidance on assessment operations
• Collect inputs and gather feedback from regions, vendors, and national stakeholders to support coordinated execution, timely data reporting, and continuous improvement of resources and processes
• Manage relationships with a portfolio of academic and non-academic vendors, staying up to date on service changes and ensuring stakeholder awareness
• Partner with Data & Analytics teammates to investigate data quality issues in vendor submissions, identify root causes, and implement or recommend improvements to strengthen data accuracy and reliability
• Monitor vendor contracting processes, ensuring regions complete required purchase orders as part of operational readiness at the beginning of the year
• Coordinate across vendors and regional stakeholders to ensure timely completion of data-sharing requirements, including tracking and securing required agreements
• Support the execution of organization-wide training on data privacy, security, and responsible data use

Qualifications

• 5+ years of professional experience, with demonstrated ownership of operational execution, process development, and data quality in complex, multi-stakeholder environments
• Hands-on experience with Renaissance (Illuminate) DnA, including assessment builds, platform administration, and data management
• Proven ability to manage high-volume, detail-oriented work with a high degree of accuracy, especially under tight timelines
• Experience developing operational documentation, including process guides, training materials, and system documentation