Manager, Quality & Training

Job Overview

The Training and Quality Manager is responsible for the strategic development, implementation, and oversight of training and quality initiatives for the Patient Service Center and AltaMed Now program. The Manager plays a critical part in enhancing employee performance, service quality, and overall patient experience by ensuring staff are well-trained, engaged, and aligned with organizational standards.

Minimum Requirements

• Graduation from an accredited college or university with courses in educational methods, personnel administration, applied psychology, English, and possibly journalism, or a minimum of 4 years of successful experience in the delivery of training programs, preferably in healthcare organizations.
• A minimum of 4 years of in-service training experience in healthcare organization policies and procedures.
• A minimum of 4 years’ experience in training and development, preferably in a managerial role.
• Bilingual Spanish/English is a plus.

Compensation

$88,241.92 - $110,302.40 annually
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Malpractice insurance and tail coverage
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.