Manager, Property

About the role

Responsible for the development and implementation of policies, procedures, and programs that ensure a well-managed, well-maintained building. The role emphasizes positive response to tenant concerns and needs, environmental health and safety, and quality programs, aligned with the owner’s goals and objectives.

Working conditions are normal with the absence of disagreeable elements.

Responsibilities

• Assist in solidifying a positive relationship with the owner by being proactive and responsive to their needs and requests.
• Support senior management in understanding and working with the client to determine goals and objectives for real estate asset performance.
• Assist the Vice President and Portfolio Manager in developing and implementing recommendations to position the property for maximum value consistent with the owner’s objectives.
• Prepare and report information in a timely manner to designated staff as required by Newmark and property owners.
• Create and develop upgrades to services to exceed client expectations.
• Develop and implement staffing plans and job descriptions for assigned sites, promoting continuous education for on-site personnel.
• Oversee the preparation, presentation, and content of the annual operating budget and monthly financial reporting package.
• Responsible for the final review and approval of all annual lease reconciliations and estimates.
• Establish goals and objectives for on-site staff performance, conduct employee evaluations, and make promotion and compensation recommendations.
• Develop a resource plan with accountability for delivering completed projects within budget and schedule while meeting customer requirements.
• Prepare lease abstracts and, in some cases, approve all lease abstracts and final document output.
• Review specifications for service contracts, select and award contract services, negotiate vendor agreements, and monitor vendor performance.
• Review and approve payables and receivables prepared at the site level.
• Review and supervise all accounting output prepared by the accounting department as required by the property.
• Conduct weekly site visits to review policies, procedures, personnel performance, and approve invoices requiring signature.
• Perform quarterly inspections of all properties within the portfolio.
• Responsible for short- and long-range planning for all assigned properties.
• Ensure compliance with fire, life safety, and other safety programs in accordance with the Environmental Health and Safety Act.
• Maintain a positive image in daily work both internally and externally.
• Provide input to proposal efforts with senior management.
• Work with management to develop and implement outstanding service programs for clients and tenants.
• Collaborate with management to ensure the property succeeds as a profit center or expense control for ownership.
• Conduct market surveys, recommend pricing, develop marketing programs, and establish broker rapport to support leasing objectives as required.

Requirements

• Bachelor’s degree in business or a related field.
• RPA and CCIM or CPM certification required.
• Minimum of 8 years’ experience in property operations.
• Knowledge in all aspects of business, including leasing and construction management.
• Experience managing a portfolio of three or more projects with direct reports.
• A valid real estate license is required in states where work is performed.