Manager, Product Management - Card Customer Resiliency: Delinquency Offers
About the role
Join us at the heart of Capital One’s mission, where we’re reimagining the status quo and driving innovative and sustainable customer experiences through technology. Our Card Customer Resiliency team is modernizing technology, elevating the voice of our most vulnerable customers, and innovating rapidly to redefine what caring for customers truly means.
Responsibilities
- Reimagine and innovate product solutions to meet internal and external customer needs
- Deliver game-changing outcomes by focusing on leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions that enable both near-term and long-term value
- Identify and resolve complex problems to deliver outcomes while mitigating product risks
- Lead cross-functional teams to solve customer problems and drive organizational alignment
Requirements
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience.
Qualifications
- Experience translating business strategy and analysis into consumer-facing digital products
Skills
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross-functional teams to solve customer problems and drive organizational alignment
Benefits
Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
Pay
Salaries for this role vary by location and are listed below:
- Chicago, IL: $149,800 - $171,000 for Manager, Product Management
- Mclean, VA: $164,800 - $188,100 for Manager, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management
Schedule
This role is expected to accept applications for a minimum of 5 business days.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.