Manager, Parking & Mobility | Full-Time | Centennial Yards

Responsibilities

• Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.
• Hire, develop, train, and support a team of part-time parking supervisors, parking ambassadors, and maintenance porters.
• Ensure all parking systems are operational.
• Perform minor maintenance of all PARCS systems (ticket jams in pay stations, repair barrier gates).
• Train designated staff on remote management of PARCS Systems.
• Inspect all parking systems/devices to ensure they are operational.
• Aid Director in creating new parking products, additional revenue streams, and reducing costs of the parking and mobility operation.
• Aid Director in working towards sustainability goals, including revenue, PARCS system, and operational audits.
• Aid in strategic planning, traffic management planning, and budgeting.
• Aid in monthly reporting efforts to the client.
• Review/analyze guest surveys and other performance measures to maximize operational performance.
• Manage rideshare operation, coordination, and relationships with partners.
• Work with transportation technology GPS wayfinding partners (Google, Waze, Apple Maps).

Requirements

• 3-5+ years of experience in parking/transportation management; event management preferred.
• Bachelor's Degree in Business, Operations, or a related field.
• Knowledge of parking revenue management systems.
• Knowledge of Microsoft Office Suite.
• Must be able to work a flexible schedule, including long hours, nights, weekends, and holidays.
• Must be comfortable working with the public and have strong interpersonal and communications skills.
• Valid driver license required.

Qualifications

• Strengthened by our Differences. United to Make a Difference
• Equal Opportunity Employer