Manager, Transport & Mobility | Full-Time | Centennial Yards

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the role

The Manager, Parking & Mobility position will manage day-to-day event, daily, and monthly parking, transportation, and mobility operations at Centennial Yards in the Downtown Atlanta area.

This role pays an annual salary of $90,000-$104,000 and is bonus eligible.

Responsibilities

• Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.
• Hire, develop, train, and support a team of part-time parking supervisors, parking ambassadors, and maintenance porters.
• Ensure all parking systems are operational.
• Perform minor maintenance of all PARCS systems (clear ticket jams in pay stations, repair barrier gates).
• Train designated staff on remote management of PARCS Systems.
• Inspect all parking systems/devices to ensure they are operational.
• Assist Director with creating new parking products, additional revenue streams, and reducing costs of the parking and mobility operation.
• Assist Director with working towards sustainability goals, including revenue, the PARCS system, and operational audits.
• Assist with strategic planning, traffic management planning, and budgeting.
• Assist in monthly reporting efforts to the client.
• Review/analyze guest surveys and other performance measures to maximize operational performance.
• Manage rideshare operation, coordination, and relationships with partners.
• Work with transportation technology GPS wayfinding partners (Google, Waze, and Apple Maps).

Requirements

• 3-5+ years of experience in parking/transportation management; event management preferred.
• Bachelor's Degree in Business, Operations, or a related field.
• Knowledge of parking revenue management systems.
• Knowledge of Microsoft Office Suite.
• Must be able to work a flexible schedule, including long hours, nights, weekends, and holidays.
• Must be comfortable working with the public and have strong interpersonal and communications skills.
• Valid driver license required.

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)