Manager Of Nursing and Patient Education

Nursing Staff Education

• Provide leadership and operational oversight for the Nursing Education Department.
• Design, implement, and evaluate orientation programs for newly hired nursing staff.
• Care for annual competency validation for nursing support staff.
• Develop and deliver continuing education programs utilizing adult learning principles.
• Support onboarding of nurses, nursing assistants, and clinical support staff.
• Facilitate skills labs, simulation training, and competency assessments.
• Collaborate with department leaders to identify educational needs based on quality metrics, patients safety events, regulatory findings, and strategic initiatives.
• Mentor nurses pursuing specialty certification and professional advancement.
• Afford assistance with corrective education and performance improvement plans when appropriate.
• Foster a culture of innovation, accountability, collaboration, and professional growth.

Patient Education

• Lead development and standardization of patient education materials across inpatient, surgical services, and ambulatory departments.
• Provide organizational oversight for all patient education initiatives.
• Ensure educational resources meet health literacy standards and are culturally appropriate.
• Collaborate with clinicians and interdisciplinary teams to improve patient understanding of diagnoses, treatments, medications, discharge instructions and self-management.
• Evaluate effectiveness of patient education through patient outcomes, satisfaction scores, and readmission data.
• Coordinate and promote implementation of new patient education technologies and electronic health record education resources.

Other Duties as Assigned

• Collaborate with community partners to improve public health education.
• Foster a culture of professional development, accountability, and continuous improvement.
• Promote evidence-based nursing practice throughout the organization.
• Participate in nursing councils, committees, and interdisciplinary work groups.
• Serve as a resource for clinical practice questions.
• Partner with Quality to ensure compliance with DNV, CMS, state and other regulatory education requirements.
• Participate in accreditation readiness activities.
• Prepare and manage the departmental operating and capital budgets.
• Monitor productivity, resource utilization, and educational outcomes.
• Recruit, supervise, mentor and evaluate education department staff.