Manager of Clinical Education

Key Responsibilities

• Collaborate with the Director and Senior Manager to develop and implement strategic educational plans for Ivoclar Academy.
• Lead the creation and execution of clinical education content across various formats including lectures, hands-on workshops, webinars, professional tips, blogs, and more.
• Ensure content aligns with business objectives and regulatory requirements, partnering with external consultants and internal teams for formatting, editing, and publication.
• Support KOLs and key customers by delivering product updates and offering clinical guidance through periodic meetings and educational touchpoints.
• Conduct product demonstrations and lectures at trade shows, internal trainings, and external educational forums.
• Develop digital content for social media and Ivoclar Academy per business needs.
• Develop and define clinical workflows to inform and support the design of educational programs and tools.
• Manage the operatory environment and maintain the clinical database of patient cases for educational and research purposes.
• Lead and support product evaluations and beta testing initiatives in collaboration with the R&D and Marketing teams.
• Present evaluation data at scientific conferences and provide feedback to internal stakeholders.
• Assist Clinical Customer Service and Sales teams with clinical consultations, troubleshooting, and education.
• Collaborate with Marketing to ensure educational initiatives support broader campaigns and product positioning.
• Conduct material handling evaluations to support quality control within the CRM-CCH.
• Manage and maintain QUMAS documentation in accordance with Ivoclar’s Quality.
• Ensure compliance with all company policies, procedures, and regulatory guidelines.
• Represent Ivoclar at industry trade shows, forums, and professional continuums as an educational and clinical expert.

  Qualifications

  • BDS/DDS/DMD or equivalent degree.
  • Minimum 3–5 years of experience preferred in professional services, clinical education, or related roles within the dental or medical device industry.
  • Demonstrated leadership and team management experience.
  • Strong knowledge of clinical workflows, continuing education requirements, and accreditation processes.
  • Excellent communication, organizational, presentation and interpersonal skills.
  • Ability to travel for events, training, and KOL engagement.