Manager of Community Outreach Programs

Position Summary

The Manager of Community Outreach Programs leads a portfolio of programs that improve community health, behavioral health, and housing stability. This role oversees key initiatives including EPICC, CBHL, CCP, Housing Liaison, Disease Management, and Integrated Health, ensuring services are coordinated, effective, and responsive to community needs.

Overview & Responsibilities

• Lead and coordinate outreach programs including EPICC, CBHL, CCP, Housing Liaison, Disease Management, and Integrated Health.
• Support and mentor program staff while fostering a culture of collaboration and accountability.
• Ensure programs operate safely and meet regulatory and organizational standards.
• Strengthen partnerships with healthcare providers and community organizations.
• Monitor program performance and lead quality improvement initiatives.
• Track outcomes, maintain accurate documentation, and provide reports to leadership and funders.

Skills and Competencies Required

• Bachelor’s degree in Social Work, Psychology, Sociology, Public Health, Healthcare Administration, or related field.
• 3 to 5 years of experience within community or healthcare programs, care coordination, or behavioral health services.
• Knowledge of Joint Commission standards, risk management, and regulatory compliance.
• Valid Class E driver’s license and ability to transport participants if required.

Resources for Which Accountable

• Assists with interviews, hiring, and training. Reports include Community Program Teams: EPICC, Disease Management, Crisis Counseling, Integrated Health, Housing Liaison.
• Oversee the daily workflow of the Community Program for specific ministry location.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of coworkers in accordance with ministry policy.