Community Outreach Manager role

Qualifications

• Education & Experience: Associates degree or Bachelor's degree in Public Health, Social Work, Healthcare Administration, or a related field preferred. 1+ years of experience in community outreach, public health, or social services, with a demonstrated ability to build and maintain partnerships.
• Experience: Experience working with vulnerable populations, including seniors, individuals with chronic conditions, and underinsured or uninsured populations, strongly preferred.

Skills & Abilities

• Interpersonal and Communication Skills: Excellent interpersonal and communication skills, with the ability to connect with diverse populations and build strong relationships with community leaders.
• Project Management: Strong project management skills, with the ability to manage multiple initiatives and meet deadlines.
• Technology Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as familiarity with CRM tools or case management software.
• Healthcare Knowledge: Knowledge of healthcare systems, especially home-based care models, and familiarity with healthcare challenges facing low-income or immigrant communities in NYC.

Personal Characteristics

• Cultural Sensitivity: Culturally sensitive, with the ability to work effectively with people from diverse backgrounds.
• Attention to Detail: Detail-oriented, self-motivated, and able to work independently as well as part of a team.

Community Engagement and Outreach

Develop and execute a comprehensive outreach strategy to promote the Visiting Doctors Program within underserved communities in NYC. Establish and maintain relationships with community-based organizations, senior centers, housing authorities, and faith-based groups to identify individuals who could benefit from in-home care. Conduct community outreach visits to patients including to patients’ homes, shelters, hospitals and other points of contact within the community. Serve as a liaison between the program and local community stakeholders, such as healthcare providers, social workers, and other healthcare service organizations.

Partnership Development

Build and sustain partnerships with faith base organization, senior buildings and centers, nursing homes, and senior services to facilitate referrals to the program. Collaborate with public health agencies, insurance providers, and advocacy groups to expand program visibility and reach.

Outreach Events and Activities

Organize and participate in community events, health fairs, informational sessions, and other outreach initiatives to educate the public about the program and its services. Coordinate outreach materials (brochures, flyers, posters, etc.) and ensure they are distributed to target populations and key community locations.

Referral Management and Follow-up

Provide follow-up to referral sources through communication with our intake team on meeting patient needs.

Data Management and Reporting

Track outreach activities, including referrals, partnerships, and event attendance, and report on progress toward outreach goals. Gather feedback from community members and partners to continually improve outreach strategies and program delivery.

Advocacy and Education

Advocate for in-home healthcare services within local communities, especially those with limited access to traditional healthcare settings. Educate communities about the benefits and availability of in-home medical care for homebound or mobility-impaired individuals.

Collaborative Teamwork

Work closely with program staff to ensure seamless coordination of services and that the needs of referred individuals are addressed promptly. Participate in internal meetings and provide feedback on outreach efforts, program needs, and community concerns.

Pay

$75,000-$80,000