Community Outreach Manager

Role Summary

The Community Outreach Manager is essential in advancing our mission to provide critical home repairs and accessibility modifications for older adults and individuals with disabilities in the greater Kansas City area. The Community Outreach Manager is responsible for outreach efforts, building a solid donor program and managing external communications.

Key Responsibilities

• Create an outreach plan to develop, grow and manage individual, corporate, and monthly donor programs (communication, relationship building, reporting)
• Develop and then manage organizational communications campaigns to include, eblasts and social media posts.
• Manage website content, keeping content current and relevant to the mission.
• Manage and track donor information in the donor database system.
• Support the development of corporate/group sponsorships through volunteer engagement, including managing the ramp sponsorship program.
• Gather and share compelling client and volunteer stories.
• Create engaging written and visual content (e.g., Canva graphics, storytelling posts).
• Build relationships with local media and pitch relevant stories.
• Manage printed and digital marketing collateral.
• Collect and report communication and engagement metrics.
• Represent HopeBUILDERS at community events and speaking engagements to raise awareness.

Minimum Qualifications

• Experience with website platforms, email marketing tools, graphic design (Canva, InDesign), and CRM/donor databases (Civic Champs, LGL)
• Strong written and verbal communication skills
• 3–5 years of experience working with or managing volunteers or donors
• Excellent attention to detail and ability to meet deadlines
• Reliable vehicle and valid driver’s license for regional travel (Kansas City metro area)
• Ability to work on select Saturdays (flex time during the week is available to offset weekend work)

Preferred Qualifications

• Highly organized and self-motivated, with the ability to manage multiple projects simultaneously
• Proficient in analyzing and reporting data
• Responsive and professional in all communication
• Comfortable working with a wide range of people and building relationships
• Ability to work independently and as part of a collaborative team

Salary Range

$50,000 - $55,000

Location

Greater Kansas City Metro Area. In person meetings and occasional travel to job sites across the metro required (~50% of the time)