Community Outreach Manager

About the role

The NYC Department for the Aging oversees caregiver support services and social adult day service programs. The Caregiver support unit provides technical assistance, contract oversight, educates and raises awareness on caregiver related issues, ensuring all contracted providers meet their contracted deliverables and offer quality service to caregivers and older adults.

Responsibilities

• Develop and deliver outreach presentations and materials to support caregiver programs.
• Establish and maintain liaison relationships with community groups, public and private agencies, and officials to improve service coordination; initiate and strengthen ongoing referral linkages.
• Apply project management skills to develop and track a comprehensive community outreach plan in collaboration with contracted caregiver programs and internal NYC Aging bureaus and units.
• Gather and analyze data to support the preparation of outreach plans, reports, and proposals in coordination with staff from other Department bureaus and units.
• Cookordinate program meetings to address outreach needs in underutilized communities across New York City.
• Promote the planning and implementation of new and expanded resources to support program goals.
• Supervise the Community Coordinator who supports outreach efforts.
• Participate in special projects, RFP reviews, and other caregiver awareness initiatives as assigned by the unit.

Requirements

• Minimum Qualifications: A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or Education and/or experience equivalent to "1" above.
• Preferred Skills: Demonstrated ability to manage multiple complex projects to completion, preferably in a government or community based service setting. Excellent organizational skills with ability to take initiative, problem solve, prioritize duties and work independently in a fast paced and team environments. Experience in conducting community outreach and engagement. Excellent verbal and written communication skills. Experience working in a multi-disciplinary environment. Capacity to work both independently and as part of a team. Master's degree or higher in social services related field. Bilingual (Spanish, Mandarin or Cantonese). Proficient in Microsoft Excel, Word, Powerpoint, and ability to use technology.

Qualifications

• Education and/or experience equivalent to "1" above.
• Master's degree or higher in social services related field.
• Bilingual (Spanish, Mandarin or Cantonese).
• Proficient in Microsoft Excel, Word, Powerpoint, and ability to use technology.

Benefits

None specified.

Pay

Not specified.

Schedule

Not specified.