Manager of Clinical Services

At CHI Franciscan Health at Home, the Manager, Clinical Services contributes to high‑quality care by ensuring coordination, continuity, and quality of clinical care follows a physician‑approved treatment plan. The role facilitates documentation compliance, serves as a clinical resource, and supports internal and external customers.

Responsibilities

• Operate with limited supervision, adhering to organizational guidelines and policies.
• Promote and support departmental and organizational decisions.
• Act as a Clinical Educator when needed.
• Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans; ensure compliance with policies and regulatory standards; train and mentor staff in effective EMR documentation.
• Participate in case conferences and in‑service training.
• Direct the delivery of accurate and timely client care in compliance with regulations.
• Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
• Establish goals for staff and foster continuous improvement through coaching and feedback.
• Ensure clinical documentation meets all standards and requirements.
• Oversee referral intake and ensure timely assessment visits for patients.
• Contact physicians for service orders and manage documentation reviews.
• May perform patient visits as requested by management.

Requirements

• Current RN license (BSN preferred) or Therapist in good standing.
• Current CPR or BLS certification.
• Two years of home care or hospice experience; one year in hospital nursing preferred.
• Strong clinical skills and understanding of home care regulations.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Demonstrated leadership and supervisory skills, with attention to detail and strong organizational abilities.

Where You’ll Work

CHI Franciscan Health at Home is part of an expansive health‑care network committed to better patient care and outcomes delivered at home. As a faith‑based organization, it focuses on improving the health of patients, families, and communities, guided by a ministry of humankindness evident in every patient interaction.

Pay Range

$48.60 – $80.18 per hour