Manager, MES Service Owner

About the role

Job Summary MES Service Owner is to lead the stabilization, governance, and ongoing operations of the DELMIA Apriso platform. This role is accountable for ensuring reliable production performance, driving structured incidents and change management processes, and governing system enhancements delivered by external partners. Acting as the central point of coordination between business stakeholders, IT, and system integrators, the MES Service Owner translates business needs into prioritized, controlled system changes while maintaining strict oversight of release management and production risk. The role owns end-to-end operational accountability for the MES environment, including incident resolution, change control, and integration stability with SAP and other enterprise systems. This is a non-development role focused on operational leadership, vendor governance, and continuous improvement, with the objective of establishing a scalable, internally controlled MES (manufacturing execution system) operating model and ensuring long-term system stability and business confidence.

Responsibilities

• Own and oversee release planning across Development, Test, and Production environments, ensuring coordinated and controlled progression of changes through the delivery lifecycle.
• Govern environment promotions and approve production deployments in alignment with established standards and business readiness.
• Define, implement, and enforce change control procedures to maintain