Manager Meditech Consulting Service
Job Summary and Qualifications
The Manager of HCA Professional Services Group will assist clients and departments with strategic business development and drive strategic planning for projects specific to HCA initiatives. This role requires experience, creativity, and training, along with comprehensive knowledge of MEDITECH Magic, C/S, and 6x/Expanse platforms.
General Responsibilities
- Implementations Oversight/Project Management
- Able to assess project scope deliverables, analyze level of effort, identify project requirements and develop statement of work
- Strategically resource needs for advanced/complex projects
- Coordinate, delegate, and provide project oversight for multiple projects occurring simultaneously
- Lead teams during project planning, assessment/workflow process, direct build progress of teams (or own team), coordinate testing plans and events, go live activities, support, and optimization
- Manage resource utilization and project assignments, prioritize task and allocate resources to meet deadlines
- Assimilate feedback from clients and actively drive process improvement and culture change as implemented/approved by leadership
- Advise the client on optimal workflows and system functions through the assessment process with the ability to document and present client facing materials
- Provide oversight to teams on a wide array of client deliverables including, but not limited to, requirements documentation, functional design documents, status reports, client presentations, implementation toolkits, user guides, etc.
- Able to engage with multiple interdepartmental resources to assist clients to meet strategic requirements
- Develop internal/external training, knowledge share content for peer-to-peer mentoring/knowledge share
- Prioritize own tasks and assist peers with task identification and documentation
- May drive or participate to incorporate Lessons Learned into department practice/methodology, including process improvement
Qualifications
- Bachelor's Degree
- Five or more years of experience in relevant field
- Laboratory/Laboratory Information Systems (LIS) background
- Knowledge of EHR application and technical skill sets
- Previous client relations and/or services experience preferred
- Previous account management experience preferred
- Well versed in Microsoft Suite
- Excellent verbal and written communication skills
- Experience using candidate applicant tracking systems preferred
- Proven track record of execution and results
Other/Special Qualifications
- Lab/LIS background
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Note: Eligibility for benefits may vary by location. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.