Manager, Legal Operations Manager - Network Transactions

About the Role

In this role, you will be primarily responsible for overseeing team operations and supporting a team of attorneys managing Global Payment Network transactions.

Responsibilities

• Supporting attorneys in the management of complex transactions, including providing closing support and comment tracking
• Managing multiple processes in support of the transaction team's operations and compliance with procedures
• Developing and maintaining formal process documentation including procedures and process flow diagrams
• Tracking and resolving process breakdowns; proactively identify opportunities to streamline and accelerate deals
• Leading and owning oversight of process improvement work and collaborating with teammates on larger initiatives
• Collecting data and information on transactions and the team's compliance with processes and procedures and reporting on that data and information to provide transparency to senior leadership and executives
• Prepare standardized playbooks for commonly negotiated provisions, including developing "fall back" language
• Assist with routine amendments and NDA negotiations
• Identify business-oriented contract redlines such as obligations or covenants to ensure business responses are consistent and reflect operational processes
• Identify issues that require Legal SME engagement and gather Legal SME input
• Create and maintain library of Legal SME feedback where such feedback is relevant across deals to leverage existing advice and ensure advice is consistent

Qualifications

• A demonstrated ability and willingness to work as a team player in a fast-paced environment, interacting with associates across departments and job levels
• Strong organizational skills with great attention to detail
• Ability to manage multiple projects and play an important supporting role in the context of larger transactions
• Problem solving mentality
• Excellent judgment with the ability to predict long-term consequences
• Growth mindset with an openness to new ideas, diverse perspectives, and unconventional solutions
• Strong people skills - we're looking for someone who can build collegial and effective relationships with colleagues and clients
• Ownership mentality, thinking like an owner vs. an employee
• Solid time management skills with the ability to prioritize a significant volume of work and to manage multiple deadlines
• Excellent communication skills with the ability to influence others and write concisely
• Willingness to embrace and integrate AI tools into legal processes and automate workflows

Basic Qualifications

• Bachelor's Degree or Military Experience
• At least 3 years of experience in Process management

Preferred Qualifications

• 4+ years of experience creating and executing contracting and negotiation strategies and processes
• Excellent organizational and time management skills
• Experience leveraging Google Workspace and its embedded smart features (including Gemini and Workspace Studio) to optimize workflows, create team assets, and enhance overall operational efficiency
• Proven ability to navigate ambiguity and establish structure within evolving operational environments
• 1+ years of experience in a law firm OR legal department
• 1+ years of experience in financial services industry

Pay

• McLean, VA: $134,400 - $153,300 for Manager, Process Management
• New York, NY: $146,600 - $167,300 for Manager, Process Management
• Richmond, VA: $122,100 - $139,400 for Manager, Process Management
• Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Schedule

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.