Manager, Health System Partnerships

About the role

We’re looking for a Manager on the Health System Partnerships team to help us accomplish our mission to improve lives by learning from the experience of every cancer patient.

Responsibilities

• Build and maintain an engaged network of Academic and Health System (AMC/HS) institutional partners.
• Collaborate with a cross-functional team focused on retaining our AMC/HS network.
• Drive value-driven partnership interactions by ensuring every touchpoint with Flatiron opens with clear purpose and closes with tangible outcomes or next steps, building a track record that positions Flatiron as a trusted, high-value partner.
• Map and cultivate relationships with key stakeholders including C-suite, research, legal, and business leaders at partner institutions.
• Pursue expansion opportunities within existing partnerships.
• Lead partnership strategy and contract renewal planning, including capacity allocation discussions with internal and external stakeholders.
• Navigate complex institutional contracting and multi-stakeholder approval processes at AMC/health systems, driving new and existing initiatives through legal, compliance, and administrative review to signed agreement.
• Synthesize partner feedback on usability, gaps, and opportunities for deeper engagement into structured account plans and metrics that inform retention and growth strategy.
• Develop and lead onsite leadership engagements and research showcases with academic partners to strengthen relationships and surface new collaboration opportunities.
• Champion Flatiron's internal priorities and initiatives.
• Manage ~10% travel for conferences and partner meetings.

Qualifications

• Hold a B.A. or B.S. degree.
• Have at least 5 years of experience working with Academic Medical Centers or Health Systems, delivering products, services or analyses preferably to healthcare customers, in health tech, AMCs / HS, or healthcare consulting organizations.
• Be comfortable communicating - verbally and in writing - with various audiences, including academic audiences.
• Have excellent time management skills and be able to prioritize tasks and proactively seek solutions or ask for help when blocked from completing a task.
• Be able to juggle multiple client/customer interactions and deadlines simultaneously.
• Be detail oriented and have the agility to work with, develop relationships with and influence a diverse set of cross-functional stakeholders.
• Be comfortable with ambiguity.

Extra Credit

• Experience owning client relationships.
• Experience working with oncologists and members of oncology care delivery teams.

Where you’ll work

In this hybrid role, you’ll have a defined work location that includes work from home and 3 office days set by you and your team. For more information on our approach to hybrid work, please visit the how we work website.

Life at Flatiron

• Work/life autonomy via flexible work hours and flexible paid time off.
• Comprehensive compensation package.
• 401(k) contribution to help you reach your retirement planning goals.
• Mental well-being tools and services.
• Parental benefits and policies including family-building care and generous leave.
• Path to parenthood programs supporting fertility, adoption and surrogacy.
• Travel support for safe healthcare services.

Job Compensation Range

The pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.