Manager, Global Events (AMER)

Swooped is a Talent Platform (not a staffing agency). The hiring company enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — the organization's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

About the Role

As the Global Events Manager, AMER, you will be responsible for building the definitive stage for Search AI and delivering high-impact experiences as part of the global tour. This is a highly collaborative role responsible for turning global event strategy into exceptional in-person experiences that engage customers, prospects, partners, and the community. Working as part of the Global Events team, you will own the end-to-end execution of multiple events, partnering closely with Americas regional Marketing, Sales, Product Marketing, Executive Communications, Customer Success, agencies, venues, and vendors to deliver world-class experiences that drive pipeline, strengthen the brand, and showcase leadership in Search AI.

This role combines strategic planning with hands-on execution. From developing project plans and managing budgets to overseeing registration, event technology, sponsorship delivery, production, logistics, staffing, and onsite operations, every event will be delivered seamlessly while maintaining consistency across the global program. The Global Events Manager, AMER reports to the Senior Global Events Manager. The ideal candidate thrives in a fast-paced environment, enjoys building strong cross-functional relationships, thinks strategically, and isn't afraid to roll up their sleeves to make things happen.

Responsibilities

• Lead the end-to-end planning, project management, and execution of the Americas tour, delivering exceptional experiences for customers, prospects, partners, and the community.
• Manage content updates for the web pages.
• Translate global event strategy into detailed regional delivery plans, ensuring consistency across the program while meeting regional business objectives.
• Build and manage comprehensive project plans, timelines, workstreams, milestones, and critical paths, keeping stakeholders aligned and ensuring key deliverables stay on track.
• Manage all aspects of event delivery, including venue sourcing, production, audiovisual, catering, registration, staffing, transportation, security, signage, shipping, sponsor logistics, and onsite operations.
• Partner closely with regional Marketing, Sales, Customer Success, Product Marketing, Executive Communications, and other internal teams to deliver a seamless attendee experience.
• Partner with PMM to support content storyline development.
• Manage event websites, registration platforms, and attendee communications using tools such as Cvent, ensuring accurate reporting and Salesforce integration.
• Orchestrate audience acquisition strategy and email campaign strategy in collaboration with DemandGen.
• Support keynote, breakout, and workshop planning by coordinating speaker logistics, rehearsal schedules, and executive requirements.
• Lead sponsor fulfillment, ensuring all contractual benefits are delivered and exhibitors receive an outstanding experience.
• Develop and manage event budgets, forecasts, purchase orders, contracts, and invoice reconciliation, ensuring events are delivered within budget.
• Source, negotiate, and manage relationships with venues, production partners, agencies, and suppliers, ensuring high-quality delivery and value for investment.
• Identify project risks, manage dependencies, and implement contingency plans to ensure successful event delivery.
• Implement risk management and quality delivery protocols to ensure successful event execution.
• Lead onsite event management, acting as a key decision-maker to ensure flawless execution from build through to breakdown.
• Oversee executive-level programs, such as Executive Briefing Centers (EBCs), dinners, and "Week of Wonder" (WoW) initiatives.
• Measure event success through attendee engagement, pipeline contribution, feedback, and post-event reporting, using insights to continuously improve future events.
• Own pipeline goals, helping drive event-generated leads, customer engagement, and business growth.

Requirements

• 7+ years' experience managing large-scale B2B conferences, customer events, or field marketing programs.
• Experience delivering complex, multi-workstream events from concept through onsite execution and post-event reporting.
• Experience working within enterprise technology, SaaS, cloud, AI, data, or cybersecurity industries is highly desirable.
• Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Experience managing significant event budgets, vendor negotiations, and contract administration.
• Strong knowledge of event technology platforms, including Cvent, Salesforce, Tableau, and Google Workspace.
• Excellent stakeholder management skills, with experience working across matrixed global organizations and partnering with senior leaders.
• A proactive, collaborative, and solutions-focused approach, with the confidence to take ownership and drive projects forward.
• Willingness to travel extensively across the AMER region and work flexible hours as required by event schedules.
• Fluent in English; Spanish or Portuguese would be an advantage.
• Ability to translate event engagement into business outcomes, with a focus on pipeline contribution, meetings, and customer engagement metrics.

Pay

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is:

• $106,900—$169,100 USD

In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), the range is:

• $128,200—$202,700 USD

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Benefits

• Eligibility to participate in the organization's stock program.
• Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings.
• Competitive pay based on the work done and not previous salary.
• Health coverage for oneself and family in many locations.
• Flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Organization matches up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects.
• Minimum of 16 weeks of parental leave.

As a distributed company, the organization strives to have parity of benefits across regions and believes in taking care of its people. The organization is committed to building a diverse and inclusive team.