Manager, Global Events (AMER)

About the OpportunityThe organization enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — the organization's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the RoleAs the Global Events Manager, AMER, the individual will be responsible for building the definitive stage for Search AI and delivering high-impact experiences as part of the global tour. This is a highly collaborative role responsible for turning global event strategy into exceptional in-person experiences that engage customers, prospects, partners, and the community. Working as part of the Global Events team, the individual will own the end-to-end execution of multiple events, partnering closely with Americas regional Marketing, Sales, Product Marketing, Executive Communications, Customer Success, agencies, venues, and vendors to deliver world-class experiences that drive pipeline, strengthen the brand, and showcase leadership in Search AI.This role combines strategic planning with hands-on execution. From developing project plans and managing budgets to overseeing registration, event technology, sponsorship delivery, production, logistics, staffing, and onsite operations, every event will be delivered seamlessly while maintaining consistency across the global program. The Global Events Manager, AMER reports to the Senior Global Events Manager. The ideal candidate thrives in a fast-paced environment, enjoys building strong cross-functional relationships, thinks strategically, and isn't afraid to roll up their sleeves to make things happen. What You'll Be DoingLead the end-to-end planning, project management and execution of the Americas tour, delivering exceptional experiences for customers, prospects, partners and the community.Manage content updates for the web pages.Translate global event strategy into detailed regional delivery plans, ensuring consistency across the program while meeting regional business objectives.Build and manage comprehensive project plans, timelines, workstreams, milestones and critical paths, keeping stakeholders aligned and ensuring key deliverables stay on track.Manage all aspects of event delivery, including venue sourcing, production, audiovisual, catering, registration, staffing, transportation, security, signage, shipping, sponsor logistics and onsite operations.Partner closely with regional Marketing, Sales, Customer Success, Product Marketing, Executive Communications and other internal teams to deliver a seamless attendee experience.Partner with PMM to support content storyline development.Manage event websites, registration platforms and attendee communications using tools such as Cvent, ensuring accurate reporting and Salesforce integration.Orchestrate audience acquisition strategy and email campaign strategy in collaboration with DemandGen.Support keynote, breakout and workshop planning by coordinating speaker logistics, rehearsal schedules and executive requirements.Lead sponsor fulfilment, ensuring all contractual benefits are delivered and exhibitors receive an outstanding experience.Develop and manage event budgets, forecasts, purchase orders, contracts and invoice reconciliation, ensuring events are delivered within budget.Source, negotiate and manage relationships with venues, production partners, agencies and suppliers, ensuring high-quality delivery and value for investment.Identify project risks, manage dependencies and implement contingency plans to ensure successful event delivery.Implement risk management and quality delivery protocols to ensure successful event execution.Lead onsite event management, acting as a key decision-maker to ensure flawless execution from build through to breakdown.Oversee executive-level programs, such as Executive Briefing Centers (EBCs), dinners, and "Week of Wonder" (WoW) initiatives.Measure event success through attendee engagement, pipeline contribution, feedback and post-event reporting, using insights to continuously improve future events.Own pipeline goals, helping drive event-generated leads, customer engagement and business growth. What You Bring7+ years' experience managing large-scale B2B conferences, customer events or field marketing programmes.Experience delivering complex, multi-workstream events from concept through onsite execution and post-event reporting.Experience working within enterprise technology, SaaS, cloud, AI, data or cybersecurity industries is highly desirable.Exceptional project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.Experience managing significant event budgets, vendor negotiations and contract administration.Strong knowledge of event technology platforms, including Cvent, Salesforce, Tableau and Google Workspace.Excellent stakeholder management skills, with experience working across matrixed global organisations and partnering with senior leaders.A proactive, collaborative and solutions-focused approach, with the confidence to take ownership and drive projects forward.Willingness to travel extensively across the AMER region and work flexible hours as required by event schedules.Fluent in English; Spanish or Portuguese would be an advantage.Ability to translate event engagement into business outcomes, with a focus on pipeline contribution, meetings, and customer engagement metrics. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary the organization reasonably and in good faith believes it would pay for this role at the time of this posting. The organization may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. The organization believes that employees should have the opportunity to share in the value that is created together for shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in the organization's stock program. The total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is:$106,900—$169,100 USD The typical starting salary range for this role in the select locations listed above is:$128,200—$202,700 USD Additional InformationAs a distributed company, diversity drives the organization's identity. Whether looking to launch a new career or grow an existing one, this is the type of company where one can balance great work with great life. Age is only a number. It doesn’t matter if one is just out of college or their children are; the organization needs them for what they can do. The organization strives to have parity of benefits across regions and while regulations differ from place to place, it believes taking care of its people is the right thing to do.Competitive pay based on the work done and not previous salaryHealth coverage for oneself and family in many locationsAbility to craft one's calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearIncrease impact - The organization matches up to $2000 (or local currency equivalent) for financial donations and serviceUp to 40 hours each year to use toward volunteer projects one lovesEmbracing parenthood with minimum of 16 weeks of parental leave The organization develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If located in or a national of one of the listed countries or regions, an export license may be required as a condition of employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with the organization. The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.