Manager - Epic Hospital Billing

About the role

The Information Services Manager oversees critical applications and ensures seamless integration across clinical and financial systems. The role includes leading teams to deliver solutions that enhance patient access, improve revenue cycle performance, and support the mission to end cancer.

Responsibilities

• Hire and manage Team Leads, Application Analysts, and Clinical Specialists.
• Promote professional growth through leadership activities, continuing education, and training.
• Coordinate and communicate effectively with Executive Directors, IT Project Directors, peer managers, project managers, team leads, and analysts.
• Establish positive partnerships with internal customers and manage these relationships effectively.
• Provide oversight of vendor relationships and resolve vendor issues as needed.
• Perform managerial leadership for project and production support staff.
• Plan, coordinate, and direct activities to complete project tasks, produce deliverables, resolve issues, and meet milestones.
• Administer day-to-day operations of assigned applications with support from project managers and team leads.
• Monitor project and production support status to ensure timely completion of deliverables.
• Ensure quality of all final deliverables assigned to the team.

Requirements

• Required: Bachelor's Degree
• Preferred: Master's Degree
• Required: 7 years in information technology services, to include two years supervisory/management experience.
• May substitute required degree with additional years of equivalent experience on a one to one basis.
• Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience.
• Preferred: 3-5 years of management experience with direct reports and experience with Epic applications, revenue cycle, hospital billing & coding.

Qualifications

• Must pass pre-employment skills test as required and administered by Human Resources.

Skills

• Strong leadership and communication skills.
• Experience with Epic applications and revenue cycle.
• Ability to manage multiple projects and teams.
• Excellent problem-solving and decision-making abilities.

Benefits

• Medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

Pay

US Dollar (USD) 127,400 Midpoint Salary: US Dollar (USD) 175,200 Maximum Salary : US Dollar (USD) 223,000

Schedule

Full-time Employee Status: Regular Work Week: Days Minimum Salary: US Dollar (USD) 127,400 Midpoint Salary: US Dollar (USD) 175,200 Maximum Salary : US Dollar (USD) 223,000 FLSA: exempt and not eligible for overtime pay

Location

Remote (within Texas only)

Pivotal Position

Yes

Referral Bonus Available?

Yes

Relocation Assistance Available?

No