Jobs · Engineering · Utah

Manager Engineering

NiCE · Sandy, UT · 2 wk ago
EngineeringFull-time
We need to output HTML fragment with sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract content. Job posting: Title: Manager Engineering - Media (VOIP) Team Manager of Engineering. Not repeat title. We need sections: - About the role: description of role, maybe first paragraph: "At NiCE, we don’t limit our challenges..." etc. Also description of responsibilities? Actually "About the role" could be the introductory paragraph about the role. We'll include that. - Responsibilities: list of duties: Provide leadership in design, delivery, and support... etc. Also "Participate in project scope..." etc. Also "Provide leadership to individuals..." etc. Also "Prioritize employee career development..." etc. Also "Prioritize and manage department activities..." etc. - Requirements: maybe "To Land This Gig You'll Need:" includes Bachelor’s degree, Master’s preferred, certifications, 8+ years experience, etc. Also "Idea generation and creativity...", "Proven history...", "Experience with Agile...", "Excellent interpersonal skills...", "Ability to work through conflict...", "Strong verbal and written communication skills." Also "Bonus Experience:" maybe part of Skills? Could be separate Skills section. - Qualifications: maybe education and experience? Could combine with Requirements. But we need to follow headings list; we can decide which sections have content. - Skills: maybe list of technical skills: SIP, RTP, C++, C#, REST, Windows Server, Java, C#, C++, NLP, Scala, Python, NodeJS, AWS, Azure, Apache, etc. Also telephony, networking, hosted applications, IVR, telephony apps, user acceptance testing, regression testing, integration testing. - Benefits: Not mentioned. So omit Benefits, Pay, Schedule. - Pay: not mentioned. - Schedule: not mentioned. Thus we output sections: About the role, Responsibilities, Requirements, Qualifications (maybe education), Skills. But we must not repeat content. Let's parse. Intro paragraph: "At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Manager Engineering - Media (VOIP) Team Manager of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market. This is achieved by demonstrating leadership behaviors consistent with NICE CXone’s 4E leadership model. Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be empowered to make improvements to those standards and strategy. The responsibility of this position is to lead the growth, quality and efficiency of an Engineering team while also developing team members into great leaders of behavior as well. The Manager is responsible for developing and managing an Engineering team, and will be measured based on performance against both short term and long term goals. The CXone media services team writes software that powers over 6 billion customer phone calls per year. As an experienced team accustomed to real-time communication, we use SIP, RTP, C++, C#, REST and Windows Server to process the world 20ms at a time as we handle over 75,000 simultaneous VoIP calls. We are an entrepreneurial team that frequently investigates and adopts new technology to help us do things faster and better." That's a lot; could be About the role. Then "As an Engineering Manager, a Typical Day Might Include the Following:" then list bullet-like sentences: Provide leadership in design, delivery, and support of software and platforms; Provide leadership in management and behavior including senior level communication skills and abilities consistent with the 4E leadership model; Participate in project scope, schedule and cost reviews. Understand product capabilities and limitations. Identify and implement ways to improve and promote quality. Responsible for new product software development and quality. Maintenance of software/bug fixes. Release scheduling. Keeps abreast of new technologies. Reporting on status; prepare reports outlining team assignments and/or changes, project status changes, and forecast project timelines. Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. Prioritize employee career development in an effort to grow NICE CXone’s internal pipeline of leadership talent. Prioritize and manage department activities and projects in accordance with the department's goals. That's responsibilities. Then "To Land This Gig You'll Need:" list: Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience required. Master’s degree in Computer Science or Business Management preferred. Relevant certifications also preferred among other indications of someone who values continuing education. 8+ years’ experience "living" with various operating systems, development tools and development methodologies including Java, C#, C++, NLP, Scala, Python, NodeJS among many modern horizontal scaling technologies available from AWS, Azure, Apache among others. Idea generation and creativity in this position are a must, as are the ability to work with deadlines, manage and complete projects on time and within budget. Proven history of delivering on deadlines/releases without compromising quality. Experience with Agile software development and SCRUM methodologies. Excellent interpersonal skills with all kinds of people at all levels of the organization. Ability to work through conflict, gain trust, and influence outcomes. Strong verbal and written communication skills. Then "Bonus Experience:" list: Experience with telephony, networking, hosted applications, or other similar technical products. Telecommunications experience with IVR applications or telephony apps. Experience with user acceptance testing, regression testing and integration testing. Then "About NiCE" description of company; that's boilerplate? It's about company, maybe we could include as About the company but not required headings. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About NiCE" section is not exactly boilerplate but could be considered company overview; not required to include but could be part of About the role? Probably we can include as part of About the role? But we already used About the role for role description. Might be better to have a separate section "About the company" but not in allowed headings. So we may omit it, as it's not required headings. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can omit About NiCE if we don't have a heading for it. We'll stick to allowed headings. Thus sections:

About the role

with paragraph(s) from intro.

Responsibilities

with
  • items from typical day list.

    Requirements

    with
    • items from education, experience, certifications, etc. Might also include "Idea generation and creativity..." etc. Those are more like skills/qualities. Could go under Skills. Better to separate: Requirements: education, experience, certifications. Skills: technical and soft skills. Qualifications: maybe combine education and experience? But we have Requirements already. Could use Qualifications for education and experience, and Requirements for specific technical? Hmm. Given the headings list, we can choose to use Requirements for education/experience, Skills for technical and soft skills, and maybe Qualifications for certifications? But we need to avoid duplication. Let's map: - About the role: intro paragraph. - Responsibilities: typical day list. - Requirements: education (Bachelor’s, Master’s preferred), 8+ years experience, relevant certifications preferred. - Skills: Idea generation and creativity, ability to work with deadlines, manage projects, proven history of delivering, Experience with Agile/SCRUM, Excellent interpersonal skills, Ability to work through conflict, Strong verbal/written communication, Bonus Experience (telephony, networking, hosted apps, IVR, UAT, regression, integration testing). Also technical stack: SIP, RTP, C++, C#, REST, Windows Server, Java, C#, C++, NLP, Scala, Python, NodeJS, AWS, Azure, Apache. We could combine technical stack into Skills as well. Thus we have sections: About the role, Responsibilities, Requirements, Skills. We'll not include Qualifications, Benefits, Pay, Schedule. Now produce HTML fragment. We need to use

      for each heading, then content:

      for prose,

      • for lists. For About the role: we can have one or two paragraphs. We'll combine into

        . For Responsibilities: list each bullet as

      • . For Requirements: list each bullet. For Skills: list each bullet. Make sure not to repeat content. Let's extract precise sentences. About the role paragraph: combine first few sentences up to "We are an entrepreneurial team that frequently investigates and adopts new technology to help us do things faster and better." We'll produce:

        At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Manager Engineering - Media (VOIP) Team Manager of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market. This is achieved by demonstrating leadership behaviors consistent with NICE CXone’s 4E leadership model. Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be empowered to make improvements to those standards and strategy. The responsibility of this position is to lead the growth, quality and efficiency of an Engineering team while also developing team members into great leaders of behavior as well. The Manager is responsible for developing and managing an Engineering team, and will be measured based on performance against both short term and long term goals. The CXone media services team writes software that powers over 6 billion customer phone calls per year. As an experienced team accustomed to real-time communication, we use SIP, RTP, C++, C#, REST and Windows Server to process the world 20ms at a time as we handle over 75,000 simultaneous VoIP calls. We are an entrepreneurial team that frequently investigates and adopts new technology to help us do things faster and better.

        That seems fine. Responsibilities list: - Provide leadership in design, delivery, and support of software and platforms - Provide leadership in management and behavior including senior level communication skills and abilities consistent with the 4E leadership model - Participate in project scope, schedule and cost reviews. Understand product capabilities and limitations. Identify and implement ways to improve and promote quality. - Responsible for new product software development and quality. - Maintenance of software/bug fixes. - Release scheduling. - Keeps abreast of new technologies. - Reporting on status; prepare reports outlining team assignments and/or changes, project status changes, and forecast project timelines. - Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. - Prioritize employee career development in an effort to grow NICE CXone’s internal pipeline of leadership talent. - Prioritize and manage department activities and projects in accordance with the department's goals. We need to ensure each
      • contains the sentence(s). Could combine some. Now Requirements list: - Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience required. - Master’s degree in Computer Science or Business Management preferred. - Relevant certifications also preferred among other indications of someone who values continuing education. - 8+ years’ experience "living" with various operating systems, development tools and development methodologies including Java, C#, C++, NLP, Scala, Python, NodeJS among many modern horizontal scaling technologies available from AWS, Azure, Apache among others. We could also include "Idea generation and creativity in this position are a must, as are the ability to work with deadlines, manage and complete projects on time and within budget." but that's more skill. We'll keep those four. Now Skills list: -

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