Manager - Donor Engagement, Growth, and Stewardship

Position Overview

The Manager of Donor Engagement, Growth, and Stewardship is responsible for developing and executing data-driven strategies that deepen donor engagement, strengthen retention, and increase philanthropic support from individual donors contributing up to $10,000 annually.

Responsibilities

• Design and execute targeted engagement and stewardship strategies for donors contributing up to $10,000 annually to build lasting relationships.
• Create donor journeys that support movement from first-time donor to recurring supporter and future major gift prospect.
• Ensure timely and meaningful donor acknowledgment, recognition, and stewardship activities.
• Write and edit compelling donor-facing content, using multiple media channels including appeals, stewardship, communications, impact stories, campaign materials, and fundraising emails.
• Data Analytics and Fundraising Performance
• Serve as primary strategist for donor segmentation, fundraising analytics, and performance measurement within the annual giving program.
• Analyze donor trends, campaign performance, retention rates, and engagement metrics to identify opportunities for growth.
• Create unique messaging for donor segments based on their behavior, demographics, and interests, deepening relationships by connecting donors with other fundraising and educational content/programming.
• Leverage emerging technologies, including AI tools, to enhance content development, audience segmentation, and fundraising effectiveness.
• Annual Giving Strategy
• Develop and implement a comprehensive annual giving strategy to increase donor acquisition, retention, reactivation, and revenue growth.
• Lead the planning, execution, and evaluation of all annual fundraising appeals (email, digital, direct mail, day-of-giving, and multichannel campaigns).
• Memorial and Tribute Giving
• Oversee all memorial and tribute giving programs and communications.
• Develop stewardship processes that appropriately recognize honorees, families, and donors.
• Identify opportunities to deepen engagement with tribute and memorial donors and convert one-time gifts into ongoing support.

Qualifications

• Bachelor's degree required.
• Minimum of 3-5 years of progressively responsible fundraising, annual giving, and donor engagement experience.
• Genuine enthusiasm for CURE Epilepsy’s mission and the ability to promote and communicate the philosophy, values, and impact of the organization to external and internal stakeholders.
• Experience utilizing CRM systems (Blackbaud), fundraising databases, and reporting tools to drive fundraising decisions.
• Outstanding written and verbal communication skills.
• Experience writing donor-centered fundraising appeals and stewardship communications.
• Strong project management, organizational, and collaboration skills.
• Self-starter with ability to handle concurrent projects and creatively solve problems.
• Knowledge of healthcare, medical research, scientific, or mission-driven nonprofit communications preferred.