Manager, Detroit Water Site Support

About the role

Emerson is seeking an experienced Engineering professional to lead a high-performing team in water and wastewater systems or automation projects. The ideal candidate will provide leadership for day-to-day engineering support, strengthen customer partnerships, and contribute to innovative automation solutions.

Responsibilities

• Provide on-site leadership, supporting daily operational and business needs
• Lead, assign, and support the development of a team of site engineers, fostering growth and accountability
• Deliver high-quality customer support, including system troubleshooting, field services, system startups, upgrades, and execution of smaller-scale projects
• Build and maintain strong customer relationships to promote satisfaction, trust, and long-term business growth
• Develop and implement training and development plans to prepare team members to meet evolving customer and technical needs
• Collaborate with the Manager of Detroit Water Projects to align staffing and support resources with project schedules
• Support estimating efforts and resource planning for future customer support and business opportunities
• Drive effective, innovative solutions to customer challenges, strengthening Emerson’s value in the water and wastewater industry
• Promote a culture of safety, integrity, collaboration, and continuous improvement in all activities

Requirements

• Bachelor’s degree in engineering, a technical field, or equivalent combination of education and relevant experience
• 8+ years of experience in control systems, preferrably in Water and Wastewater
• Experience leading field services or project engineering teams, for customer-facing projects
• Willingness and ability to travel up to 20% domestically
• Authorization to work in the United States without the need for current or future sponsorship

Qualifications

• Knowledge of distributed control systems (DCS), with Ovation experience as a plus
• Background in systems integration
• Professional certifications such as PE, PMP, or similar credentials

Skills

Build strong relationships by seeking to understand customer needs and responding with solutions that create lasting value. Communicate with clarity and intention, ensuring information is shared in a way that supports alignment and informed decision making. Remain steady and adaptable when faced with uncertainty, taking thoughtful action even when all details are not yet known. Navigate different perspectives with empathy and professionalism, creating positive interactions that support collaboration. Speak up with honesty and respect, addressing challenges directly while maintaining trust and reinforcing a culture of accountability.

Benefits

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.

Pay

Commensurate with experience

Schedule

N/A

Benefits

Varies

Contact Information

To apply, please email idisability.administrator@emerson.com for accessibility assistance or accommodation.