Manager, Deliver Business Unit Integration, Med Tech (1 of 2)

About the role

Johnson & Johnson is recruiting for a Manager, Deliver Business Unit Integration, MedTech. This role can be located at a Johnson & Johnson site within the United States (NJ, PA, CA, FL, TX, MA, or Guaynabo Puerto Rico), or internationally in Zug, Switzerland, or São Paulo, Brazil. As a member of the MedTech Deliver Business Unit Integration team, this role represents the Deliver pillar for MT Platform teams by bringing functional expertise and a full view of Deliver strategy & operations for the Business Unit.

Responsibilities

• Represents Deliver through balanced role with other E2E pillars (Plan-Source-Make) within SCLT/Platform teams.
• Connects BU strategies and requirements into Deliver Center Operations and Capabilities teams, and vice versa, within the MedTech Deliver Center.
• Partners with regional MedTech SC leaders for critical processes and accountabilities, including Performance Management, BP/LRFP, Flow Optimization, and NPI execution.
• Partners with GSCS teams (GTTO, Trade Compliance) focusing on transportation/lane optimization, tariffs management, and budget control.
• Infuses business-specific priorities into the overall MedTech SC Deliver strategy and capability roadmap to accelerate BU growth.
• Collaborates with E2E SC team to drive MedTech SC Deliver strategic plans associated with the respective BU, including product flow optimization, efficiency and productivity initiatives for hubs and transportation, capacity and capabilities improvement.
• Ensures visibility into global Hubs priorities and performance, and drives global aggregation through partnership with Regional SC Leads.
• Shares accountability for performance metrics, including OTIF-SC and OTIF-D as part of E2E SC; drives continuous improvement against failure modes linked to Deliver, including partnering to address E2E issues.
• Ensures on-time delivery of NPI and new capabilities through Deliver Playbook adherence and maturity.
• Shares accountability with E2E SC for optimizing inventory levels through improvement on unproductive inventory reductions at Hubs, international lanes reliability and lead-time compression, and E2E product flows design.
• Shares accountability with Global E2E SC for driving COGS reduction in freight and warehousing and margin expansion across; ensures a process is in place to provide visibility to Deliver cost performance and improvement, jointly sets and works to achieve cost optimization targets.
• Shares accountability with Global E2E SC to ensure a robust foundation in compliance including trade compliance, Quality, EH&S, and financial compliance.
• Develops talent and maintains leadership pipeline; actively sponsors and mentors key talent across E2E supply chain and builds leadership competencies in team.
• Responsible for Deliver integration into core global processes (e.g., STEM, issue management/escalations, strategic capacity planning, S&OP, IBP, and E2E flow optimization).
• Interfaces with other Deliver Capabilities pillars to drive global distribution network optimization and standardization initiatives.
• Ensures “Design for Distribution” inputs are incorporated into R&D processes; aligns Deliver resources to portfolio optimization initiatives; ensures flawless NPI from a global perspective.
• Partners with BU SC and Deliver Operations teams for successful execution of strategic network projects initiated from both BU (e.g., source changes, consolidations) and Deliver (e.g., DC capacity plans, network redesign).

Qualifications

• A minimum of 6–8 years overall business experience, preferably with a focus in Customer Service/Deliver, Operations/Supply Chain, Strategy, and management of large complex programs.
• A minimum of a Bachelor’s Degree is required; an MBA or Master’s Degree is preferred.
• Proven success working in a complex, highly matrixed, global organization with rapidly changing priorities and tight timelines.
• Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and influence; E2E mindset and collaborative, influence-based leadership.
• Proven skill to balance a focus on: operations and customers, global and regional, enterprise and segment.
• Track record of developing and building diverse, high-performance teams with a strong sense of mission.
• Ability to promote a vision and drive change to transform organizations via strong engagement and communication.
• Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing, and Transportation).
• Strong planning and systems (OTC, digital, visibility & WH systems) understanding with demonstrated track record of performance with E2E execution.
• Skills to build an organization that will embrace a culture of continuous improvement, customer service, and profit/margin expansion.
• Demonstrated ability to manage complexity across a broad product portfolio.
• Collaboration—able to build strong partnerships internally and externally with customer focus.

Skills

• Leadership Imperatives: Connect, Shape, Lead, Deliver.

Travel

This position requires up to 10–25% domestic and international travel.