Manager, Content Factory - Operations + Personalization

About the role

For our client, we are seeking a Manager Content Factory - Operations + Personalization to join the team of a leader in the Pharmaceuticals & Biotech space. This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a life sciences environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $128,000 – $192,000 annually

Responsibilities

• Support end-to-end execution of content lifecycle across various departments
• Operationalize the Content Factory model for efficient content management
• Translate brand needs into modular and reusable content
• Coordinate with creators and agencies for timely content delivery
• Enable content personalization at scale using modern technology
• Identify bottlenecks and drive continuous improvement
• Leverage performance insights to guide content strategies

Qualifications

• Bachelor's degree in business, healthcare, technology, or related field
• 5+ years of experience in content standards and digital asset management within a pharmaceutical organization
• Experience leading teams, including Managers or Senior Managers, with responsibility for performance outcomes
• Expertise in modular content design and personalization strategies
• Proficient in using DAM, CMS, and content supply chain tools

Benefits

• Medical, dental, and vision insurance options
• 401k retirement savings plan
• Flexible paid vacation policies
• Potential for discretionary annual bonuses or incentives
• Eligibility for equity grants based on performance