Manager, Commercial Operations, Incentive Compensation
About the role
Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity.
Responsibilities
Design and implement effective sales incentive compensation and quota programs for multiple sales channels that align with the company’s revenue and growth priorities.
Act as primary partner with HR, sales, sales operations and accounting/finance leadership to continuously improve incentive plan and SPIFF strategy/design, administration and payout accuracy.
Lead a team that manages territory alignment and changes, prepares monthly commissions for all sales organizations in CSS Neuro and Instrument and manages the preparation of dealer contracts.
Ensure accuracy and timeliness of commission and bonus payouts to sales teams and dealer network. Review and approve comp plan earnings prior to payment.
Improve and manage incentive policies and procedures. Develop scalable processes for a rapidly growing sales organization while aligning with local policies and SOX requirements.
Lead Sales Compensation reviews, with facility to deliver executive level presentations and training to sales teams.
Develop a thorough understanding of compensation plan mechanics and payouts, with the ability to address queries from sales managers and sales reps concerning sales incentive plan.
Work with sales reps to provide understanding on how to maximize their plan performance.
Liaise with IS team to automate variable compensation reporting, providing secure and timely transparency to payout tracking.
Qualifications
Bachelor’s degree in Business, Finance, or related field; MBA or advanced degree preferred.
5+ years of progressive experience in commercial sales operations including incentive compensation execution and sales channel models.
Proven leadership experience in commercial sales operations within a global medical device or healthcare company.
Strong commercial mindset with a high degree of compliance and operational rigor.
Exceptional communication, collaboration, and stakeholder management skills.
Skills
Skilled in managing incentive compensation models.
Strong understanding of Direct, Dealer, and Distribution sales models and channel economics.
Territory and quota planning expertise, including account and hierarchy management.
Experience with distributor and dealer contracting, compliance, and lifecycle management.
Experienced analytical and problem-solving skills to drive insights and continuous improvement.
Strong cross-functional collaboration and stakeholder influence at senior leadership levels.
Operational excellence, including workflow improvement, process optimization, and automation.
Systems and data fluency across incentive compensation, CRM, ERP, and reporting platforms.
High attention to detail, financial accuracy, and regulatory compliance.
Benefits
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).
Pay
Pay Range: $109,250.00 - $149,500.00 USD
Salary Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.